About this role
L1 Support Engineer at Resolvetech. Location: United States. Role: log incidents, escalate issues, provide support Requirements: 1+ year IT help desk or technical support; familiarity with Active Directory, Microsoft 365, ServiceNow; strong communication; able to follow processes; eager to learn cloud administration and endpoint security. Category: Information Technology Seniority: Entry Level Tools: Active Directory, Microsoft Entra ID, Microsoft 365 Admin Center, ServiceNow, Intune Commitment: Full Time Workplace: Remote Languages: English