About this role
Technical Support Engineer at MerchantSpring. Location: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. Role: investigating issues, reproducing problems, triaging tickets Requirements: 3+ years in technical support or solutions engineering; Bachelor's degree or equivalent; experience with Node.js/TypeScript/React, PostgreSQL/MongoDB, SQL, AWS CloudWatch, REST APIs, Browser DevTools; strong troubleshooting, communication, and ticket triage skills. Category: Information Technology Seniority: Mid Level Tools: Node.js, TypeScript, React, PostgreSQL, MongoDB, SQL, AWS CloudWatch, Postman, cURL, Browser DevTools, Claude, Cursor Commitment: Full Time Workplace: Hybrid Languages: English