About this role
Technical Support Engineer - 1 at Observe.AI. Location: Bengaluru, Karnataka, India. Role: troubleshooting issues, managing tickets, documenting solutions Requirements: Bachelor's degree (technical preferred), 1+ years in a similar role, SaaS experience, familiarity with AI/ML, Python/scripting and tools like Zendesk, Confluence, JIRA; strong English communication. Category: Customer Service Seniority: Entry Level Tools: Python, Zendesk, Confluence, JIRA Commitment: Full Time Workplace: Onsite Languages: English