About this role
Investor Services Specialist at Angellist. Location: New York City or San Francisco. Role: owning support, running onboarding, building automations Requirements: 1-3 years investor or customer support operations in a regulated retail investment or fintech environment; strong written communication, attention to detail, experience building FAQs/macros/automations, CRM management, and applying AI to scale support. Category: Customer Service Seniority: Entry Level Tools: CRM, KYC, AI Commitment: Full Time Workplace: Hybrid Languages: English