About this role
We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!
Job Description: Roles & Responsibilities
• Manage credit application for credible customers from the Credit Committee • Monitor overdue in debtors account and resolve delinquent account issue within specified period • Ensuring payments are timely received as per remittance advice and as per registered counter party • Coordinate in preparing application of ‘credit release’
• Sales Order Processing
• Manage incoming Purchasing Order (PO) from the customers • Manage execution of Sales Order (SO) from issuance of SO, delivery planning up to collection of payment • Ensuring compliance to SOP & company policies • Ensuring Sales Confirmation/Sales Order (SO)/Sales Contracts (SC) to customer is sent in timely manner • Ensuring proper documentation related to SO/SC are well kept and retrievable
• Shipment & Deliveries • Coordinating with Business Unit (BU) and to provide sales team and customers with shipment and delivery status updates • Maintain close coordination with respective BU’s shipping & logistic • Managing incoming customer inquiries related to export shipment, local deliveries status or products specification
• Customer Complaint
• Monitor progress of customer complaint resolution and update the customer accordingly
• New Product Registration
• Review and execute new product registration process by portal and outside portal depending on LOA • Ensure SAP Material Code are ready for use in creating a quotation & sales order for a new product in SAP • Log and file all approvals record for audit trails
• New Customer Registration
• Prepare Customer Master Data (CMD) for approvals and updating in SAP • Prepare and execute Customer Registration Form (CRF) for new customer • Prepare and update any changes related to customers’ portfolio such as changed in payment term or increased in credit limit (CL)
• Shipment & Deliveries
• Coordinating with Business Unit (BU) and to provide sales team and customers with shipment and delivery status updates • Maintain close coordination with respective BU’s shipping & logistic • Managing incoming customer inquiries related to export shipment, local deliveries status or products specification
• Reporting • Monitoring on accounts receivable (AR) and outstanding Contracts (OC) • Ensuring any issues related to AR and OC are attended and resolved • Other reports
• Other scopes To execute any other tasks from time to time as required by the Management or Superior
Job Requirements
• Degree/Graduate in Business Management/Supply Chain/Logistics and Transportation
• Experience in Logistics and Transportation Operations/Supply Chain/Manufacturing/Customer Service/Material Management
• Minimum of 3-years working experience
To apply, please submit your resume and cover letter outlining your interest for this role.