About this role
We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!
Job Description:
• Manage and coordinate customer sales orders from confirmation through delivery. • Ensure pricing, product, quantity, delivery schedule and supporting documents are accurately recorded. • Coordinate product availability and delivery requirements with Production and relevant teams. • Monitor outstanding orders and proactively follow up on fulfilment. • Assist in monthly, quarterly and annual sales forecasts for domestic and export markets. • Consolidate customer requirements to support production planning. • Monitor actual sales against Budget, Forecast and prior-year performance. • Prepare sales reports and dashboards covering volume, revenue, customers, product mix and market performance. • Maintain customer information, sales records, CRM/database and sales pipeline. • Coordinate customer enquiries and ensure timely follow-up. • Support domestic and export order coordination and work with Commercial Operations on permits, documentation and shipment arrangements were required. • Liaise with Finance on invoicing/payment status and with Logistics on delivery execution. • Identify order, inventory or delivery risks and escalate for timely resolution. • Support sales process improvement, digitalization, automation and development of SOPs. • Undertake any other duties assigned by Management.
Education / Professional Qualification
• Bachelor’s degree in business administration, Marketing, Management, Supply Chain, Finance or other relevant disciplines. • 2-3 years experiences in related field. • Good working knowledge of Microsoft Excel, PowerPoint and other Microsoft Office applications. • Exposure to ERP, CRM, reporting or data-management systems would be an advantage.
Professional Experience
• Relevant working experience in sales operations, sales administration, customer service, commercial operations or related functions. • Experience supporting B2B sales and/or agriculture/plantation-related businesses would be an advantage. • Able to manage multiple priorities, deadlines and cross-functional coordination with limited supervision.
To apply, please submit your resume and cover letter outlining your interest for this role.