About this role
We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!
Job Description:
FINANCE: · Achieve the annual Sales Budget as per targets and margin expectations · Manage/Assist with account receivable/ collection · Prepare and negotiate customer pricing within approved commercial and delegation-of-authority parameters. · Pricing deals must be in line with company standards and done on time · Protect company assets (working capital & fixed assets) · Minimise waste and rework · Manage costs and drive continuous improvement · Ensure all trading rebate documents are up to date and accurate · Manage customer Debtors book in line with company policy CUSTOMERS: Customer Relations: · Own strategic customer relationships across food manufacturing, bakery, confectionery, QSR, industrial, wholesale, distribution and other relevant fats and oils segments. · Monitor and maintain customer satisfaction together with customer service input · Conduct structured monthly, quarterly and annual business reviews with key customers · Develop and manage customer relationships to meet business objectives · Build strong relationships with Procurement, R&D, Technical, Quality, Production, Supply Chain and senior decision-makers. · Plan a communication strategy for all customers which includes formal meetings/reviews · Adopt a pro-active customer engagement strategy. Proactively identify service gaps and resolve customer issues through cross-functional action plans · Maintain a live customer opportunity pipeline and ensure all actions have owners and deadlines Distributor Relations: · Manage distributor relationships and needs · Monthly sales reviews to be done with growth plans discussed · Trade/customer visits planned and adhered to with distributors · Maintain a live customer opportunity pipeline and ensure all actions have owners and deadlines. PROCESS: Sales Strategy: · Provide input into the Sales strategy and align to the business strategy · Assess gaps, competitor activities and opportunities in the market · Identify market gaps and new customer opportunities Sales Planning: · Monitor and review customer activity plans · Plan customer service callage (monthly sales plan) · Gather and provide relevant information to contribute to Sales and Marketing activities · Maintain a forward view of demand, contracts, tenders, trials, promotions and potential new business · Analyse data and update sales activities and action plans Sales Forecasting: · Provide accurate Sales Forecasts and allocate appropriate stock covers by region within set time frames (and by customer) · Maintain stock levels on shelf and with distributors as per SLA'S · Understand stock levels in Dc’s to manage customer expectations Sales Management: · Negotiate and manage Trading Term Agreements as per register · Negotiate and implement Key Account pricing within internal parameters · Liaise with the Customer Service Department for orders and delivery details · Manage the stock return process with distributors and merchandising partner (Damages, Expired Sell by Date, etc.) · Manage all operational activities within the channel (promotions, price increases, deals, listings, merchandising, etc.) · Ensure that Product storage quality standards are maintained · Implement sales activity plans within the channel (promotions, price increases, deals, listings, merchandising, etc.) to meet agreed deadlines · Actively pursue new business opportunities · Present the range of products and services to customers and close deals with customers · Check that the product range is represented in the market · Investigate product related complaints Regional Accounts: · Manage Regional Accounts Agents to ensure the desired Sales targets are achieved · Manage Regional Accounts Distributors, Cash & Carry's, Buying groups and merchandising partner · Manage Corporate clients · Manage Industrial, Bakery & Confectionary Accounts · Develop Regional Sales and Advertising plans and implement Marketing activities and promotions · Negotiate shelf space where forward share is behind market share within allowed dealing parameters and ensure our merchandising partner is also adhering to this Product Launches and Exhibitions: Planning: · Co-ordinate exhibition launches, briefing meetings and functions · Arrange special events (internal and external) · Prepare exhibition designs Set-up: · Assemble, install and dismantle exhibition stands · Control and maintain venue equipment and assets Exhibit: · Exhibit company products · Present a range of Products or services (Current and new products) and communicate product Features, Advantages and Benefits (FABS) to the customer · Take transfer orders from end users and pass on to Distributors Brand Development: · Build strategic customer and complementary supplier alliances · Implement Marketing and brand, product and service activities and promotions · Plan and facilitate Product training (Customers, Sales teams, etc.) · Provide technical support to Distributor Representatives and end-users · Maintain Brand Loyalty amongst end-users · Convert customers to company product · Maintain and update End-User database Research and Development Innovation: · Work with customers in developing and manufacturing new innovations within their current and future product range · Identify innovation opportunities · Communicate product specification changes to customers · Analyse and interpret data and marketing information Reporting and Administration: · Compile Sales Reports for customer reviews and sales tracking · Ensure you live customer reports are captured live via honeybee for all customers ____________________________________________________________________________
Minimum qualification: Grade 12
Experience: · 3–5 years relevant B2B sales/account management experience, preferably in food, FMCG, fats and oils, ingredients or a related industrial environment. · Experience managing commercial negotiations, forecasts, customer relationships and cross-functional projects. · Technical understanding of edible oils and fats and their applications is highly advantageous.
To apply, please submit your resume and cover letter outlining your interest for this role.