About this role
<p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create Your Experience of a Lifetime!</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).</span><br> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Benefits</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">MORE employee discounts on lodging, food, gear, and mountain shuttles</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">401(k) Retirement Plan </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employee Assistance Program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent training and professional development</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Referral Program </span><br> </li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Full Time roles are eligible for the above, plus:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Free ski passes for dependents</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Critical Illness and Accident plans</span></li> </ul> <p> </p><p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Job Summary:<br></strong>The Night Auditor is responsible for delivering outstanding guest service while ensuring the smooth overnight operation of the hotel. This position balances front desk responsibilities, overnight accounting, property security, and operational support. The Night Auditor serves as the overnight liaison between departments, completes all nightly audit procedures, prepares the property for the following business day, and provides valet services and transportation assistance as needed. This role requires exceptional attention to detail, strong organizational skills, and the ability to work independently while maintaining the highest standards of hospitality.</span></p> <div> <p style="font-weight:bold"> </p> <p style="font-weight:bold"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><span style="list-style-type:disc">Job Specifications: </span> </strong></span></p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Starting Wage: $20.00/hr - $23.00/hr </span></p> </li> </ul> </div> <div> <ul> <li style="list-style-type:none"> <ul style="list-style-type:circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">If hired into a tipped position, guaranteed to make a minimum of $20/hour, inclusive of tips </span></p> </li> </ul> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Employment Type: Year Round </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Shift Type: Full Time hours available </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Minimum Age: At least 18 years of age </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Housing Availability: Yes</span></p> </li> </ul> </div> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Job Responsibilities:</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Provide exceptional guest service through in-person interactions, telephone communication, and email correspondence.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Welcome arriving guests, complete check-in and check-out procedures, and provide information about the hotel, local attractions, dining options, and resort amenities.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Respond promptly to guest requests, service recovery opportunities, billing questions, and emergency situations while maintaining a calm and professional demeanor.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Maintain a clean, organized, and safe front desk and lobby environment, restocking supplies as necessary.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Serve as the overnight communication hub between Front Desk, Housekeeping, Engineering, Security, and other departments to ensure seamless hotel operations.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Accurately complete all nightly audit procedures, including balancing room revenue, guest charges, cash drawers, and credit card transactions.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Review and complete the Night Audit checklist while preparing and distributing required daily operational and financial reports.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Verify guest registration information, ensure registration cards are complete, confirm payment methods, and perform bucket checks each shift.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Monitor room inventory, room assignments, bedding configurations, and arrivals to optimize guest satisfaction and operational efficiency.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Respond to reservation inquiries and assist with room blocking and inventory management for upcoming arrivals.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Maintain accurate logs of guest requests, maintenance issues, and operational concerns using company software systems.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Communicate effectively with all hotel departments and participate in company communication platforms including Slack and other operational systems.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Provide valet parking services by safely parking and retrieving guest vehicles while maintaining the highest standards of customer service and vehicle care.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Transport guest vehicles between designated parking areas when operationally necessary and assist guests with luggage and other arrival or departure needs.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Deliver guest amenities and assist with light operational support for Engineering or Housekeeping during overnight hours as needed.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Follow all company policies, safety procedures, and operational standards.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Perform other duties as assigned.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Qualifications</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Previous front desk, hotel operations, hospitality, or accounting experience preferred.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Previous Night Audit experience preferred.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Strong customer service skills with a passion for creating memorable guest experiences.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Excellent organizational skills and exceptional attention to detail.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Strong written and verbal communication skills.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to work independently and exercise sound judgment during overnight shifts.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Experience with hotel property management systems preferred. Familiarity with Mews, Toast, Stripe, Microsoft Office, Google Workspace, Alice, or similar hospitality software is a plus.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to multitask in a fast-paced hospitality environment while maintaining accuracy and professionalism.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Fluent in English.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Requirements</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Must be at least 18 years of age.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Must possess and maintain a valid driver's license.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Must maintain an acceptable Motor Vehicle Record (MVR) that meets company insurance standards.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Must be comfortable driving both manual and automatic transmission vehicles, or be willing to become proficient if required.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Must be able to safely operate guest vehicles as part of daily valet responsibilities.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Must be available to work overnight shifts, weekends, and holidays.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Physical Requirements</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to stand and walk for extended periods throughout an overnight shift.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to lift, carry, push, and pull up to 25 pounds occasionally.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Manual dexterity to operate computers, point-of-sale systems, and hotel software.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to safely enter, exit, and operate a variety of guest vehicles.</span></li> </ul><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The expected pay range is $20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</em></span></p> <p align="right"> </p> <p align="right"><span style="font-size:10.0px"><em>Requisition ID 515221</em><br><em>Reference Date: 07/02/2026 <br><em>Job Code Function: Front Office</em></em></span> <span style="font-size:10.0px"><em><em> </em></em></span></p>