About this role
What You Can Expect:
We are recruiting for an Import & Storage Solutions Operative. At Rhenus, we believe everyone plays a crucial role. Whether you are driving a truck, managing inventory, or handling customer enquiries, your actions contribute directly to our success. We value practical solutions and swift decision-making, empowering you to take ownership and make a real difference.
The Import & Storage Operative is responsible for supporting the efficient day-to-day management of import operations, ensuring shipments are processed accurately, on time, and in full compliance with all regulatory and company requirements. Reporting to the Import Supervisor, this role plays a key part in maintaining smooth operational workflows across imports, storage management, and dispatch activities. The successful candidate will be proactive, organised, solutions-focused, and committed to delivering high standards of service.
Recognised as a top employer and united by a common goal, we are committed to fostering a workplace culture that encourages entrepreneurial spirit, continuous growth, and excellence.
The future is not just built by the company – it is shaped by each of us working together. Join our Rhenus community to make an impact and grow alongside a team of passionate people dedicated to making a difference. #empoweredbyyou
What You Bring:
Key Responsibilities:
• Support daily import operations, ensuring the timely and compliant clearance, processing, and movement of goods.
• Accurately prepare, review, and maintain import documentation, identifying and escalating discrepancies where necessary.
• Liaise with internal departments, suppliers and transport providers to support smooth operational processes.
• Proactively identify operational issues, delays, or inefficiencies and report them to the Import supervisor while assisting in implementing solutions.
• Manage storage activities, ensuring goods are correctly received, recorded, stored, and organised to maintain stock accuracy and warehouse efficiency.
• Monitor inventory levels and assist with stock control processes to ensure accurate storage records are maintained.
• Coordinate despatch activities, ensuring orders and shipments are prepared accurately, labelled correctly, and dispatched on time.
• Ensure all import, storage, and despatch activities are completed in compliance with customs regulations, company procedures, and health and safety requirements.
• Maintain accurate operational records and support reporting requirements as requested by the Import Supervisor.
• Work collaboratively with colleagues to maintain a positive, supportive, and efficient working environment.
• Contribute ideas to improve processes, productivity, and workflow efficiency.
Key Competencies:
• Strong attention to detail with a commitment to accuracy and compliance. • Proactive and solutions-focused approach to problem-solving. • Ability to remain calm and organised under pressure while managing multiple priorities. • Positive team player with strong communication and interpersonal skills. • Reliable, adaptable, and willing to support wider operational needs across imports, storage, and despatch. • Good organisational and time-management skills.
Skills and Experience:
• Excellent problem-solving skills with a proactive, solutions-oriented mindset. • Strong organisational and time-management skills, able to handle multiple shipments and deadlines. • Effective communication and interpersonal skills, with the ability to motivate and influence others positively. • Ability to manage multiple tasks and meet deadlines in a fast-paced environment. • Competent IT skills, including Microsoft Office and operational systems where applicable. • Strong communication skills with the ability to work effectively as part of a team and follow direction from supervisor.
Specific Systems Knowledge :
• Competent IT skills, including Microsoft Ofice and operational systems where applicable.
Qualifications:
• GCSE level 5 / 4 and above