About this role
The Learning & Development Administrator provides essential support in the coordination, administration, and reporting of all learning and development activities across the organisation. This role ensures smooth coordination of training requests, accurate record-keeping, and effective communication with internal and external stakeholders. The role is also responsible for inducting new staff into the organization, managing learnerships and undertaking other duties that may be necessary and compatible with the nature of this role.
Key Responsibilities
Training Coordination
Process training requests in line with established proceduresLiaise with training providers for necessary training arrangementsAdministration & Compliance
Act as the first point of contact for L&D queries from employees and managers.Maintain accurate training records, attendance registers, and learning historiesManage Training Supplier Onboarding process and facilitation of Purchase Orders for training paymentsEnsure compliance with SETA requirements and BBBEE Skills Development targets.Assist with WSP/ATR submissions and other statutory reporting.Induction
Support onboarding processes by coordinating induction programsLearnership
Manage implementation of learnershipsPrepare and submit relevant documentation for learnerships to SETA within specified timeframesMonitor and report progression of the learnership programmeSystems & Reporting
Generate reports on training spend, participation, and effectivenessSupport data collection for audits and scorecard verificationRequired key skills (functional / technical)
Excellent communication and interpersonal abilitiesAttention to detail and accuracyAnalytical mindset with the ability to interpret data and generate reportsExcellent IT skills – MS Office, Word, Excel, PowerPoint, e-mail, Internet, and Outlook, TeamsAbility to work independently and as part of the teamMust be fully aware of the sensitivity and confidentiality of the function and act upon it.
Diploma or degree in Human ResourcesOD ETDP qualification / Skills Development Facilitator qualification (desired)Good learning and development experienceExperience of Skills Audit for Workplace Skills Plan reportingWorking understanding of BBBEE Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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