About this role
1. Prepares and distributes questionnaires on product requirements to clients. Collects relevant client information to aid in product application development.
2. Participates in client meetings and conference calls to clarify information.
3. Develops, creates, and implements processes and procedures for product utilization with accompanying documentation.
4. Develops implementation schedules and monitors project adherence to deadlines. Communicates and collaborates with internal technical personnel and functional groups to deliver product systems.
5. Documents the product application building process.
6. Develops quality specifications and tests systems to ensure delivery of complete product solutions.
7. Trains client users on product technical and standard processes and prepares and delivers training materials.
8. Communicates with clients to facilitate implementation and provide prompt responses to questions and concerns.
Bachelor’s degree or equivalent experience.Good knowledge of a specific product and its applications.Typically requires a minimum of 2 years related experience.Good knowledge of cloud productsGood knowledge of Windows/Unix/Linux/Cloud environments.Good oral and written communication skills Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.