About this role
ODCR Business Partner (Control Standard Owner) Background on what ING is about (Generic ING background): Operational Design Control and Resilience (ODCR) is part of ING’s COO organization and supports business lines and support functions in proactively managing non-financial risks. The function delivers on ING’s vision of Staying Safe & Secure by enabling stakeholders to maintain an effective and efficient control environment across ING. Job Overview
• As an ODCR Business Partner, you will engage and enable the Control Standard Owner to deliver on 1st Line of Defense accountabilities related to the design, execution, monitoring, and optimization of non-financial risk and compliance requirements. • You will work within the Banking Support Functions Team of ODCR with focus areas on Data Management, End User Computing (EUC), and BCBS239 control standards. • You will support the lifecycle management of Control Standards in accordance with Policy Lifecycle Maintenance (PLM) requirements including design, implementation, control evaluation, attestations, and monitoring activities. • The ODCR Business Partner will report to the Business Partner Lead in Manila. Key Responsibilities
• Act as a trusted partner to the Control Standard Owner (1st line) and Risk / Policy Owners (2nd line) by embedding risk management requirements into prioritization and design activities. • Facilitate stakeholder identification and ensure all PLM deliverables incorporate relevant compliance and non-financial risk requirements. • Create, maintain, drive, and monitor implementation of ODCR/NFR/Compliance calendar activities for assigned control standards. • Lead and monitor the timely and complete execution of ODCR/NFR/Compliance calendar activities following 1LoD reference processes and standard tooling. • Support managers who also act as Control Standard or Local Control Owners in the development, implementation, execution, monitoring, and review of controls. • Ensure appropriate formats and reference processes are followed for Control Standard or Local Control creation and review. • Validate that new Key Controls do not overlap with existing Internal Control Documents (ICDs) or local controls to avoid duplication. • Encourage process optimization through Key Control automation and use of non-KCT monitoring techniques. • Provide status reporting on implementation, execution, monitoring, and effectiveness of local and global key controls. • Maintain relevant Control Standard activities in ODCR/NFR/Compliance calendars and continuous planning activities. • Attend and contribute to ODCR communication forums and governance calls. Key Capabilities/Experience
• At least 2 years of relevant experience in Banking Industry risk management, business control, or audit environments. • In-depth knowledge of Data Management, End User Computing (EUC), and BCBS239 frameworks. • Strong understanding of Non-Financial Risk (NFR) and Compliance frameworks including monitoring and reporting requirements. • Strong analytical, planning, organizational, and stakeholder management skills. • Experience collaborating across international and cross-functional teams. • Ability to quickly learn new content, processes, and stakeholder networks. • Demonstrated ability to drive results through a pragmatic and solution-oriented approach. Minimum Qualifications
• Bachelor’s or Master’s degree in Banking, Finance, Business Management, Risk Management, Audit, or related disciplines. • Fluent in English with strong written and oral communication skills. • Strong team player with a proactive “can-do” attitude. • Ability to independently manage priorities and solve complex problems effectively. • Open to feedback, collaboration, and continuous improvement. • Customer-focused mindset with strong organizational sensitivity.