About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart
We are looking for a proactive and customer-focused Product Executive to join our team. Responsibilities:
• Provide administrative support to the product management team • Handle resellers’ / customers’ inquiries, both in email and via telephone, written & verbal • Handle logistics / order processing duties • Coordinate / communicate with resellers’ logistics team for inquiries, problem-solving • Handle other administrative support to Product Managers, in events, campaigns, reporting, documentation and other data processing duties when necessary. Requirements:
• Diploma or Degree in Business administration, IT industry ideal but not a must • 1–2 years of working experience in customer support, service support, ideally in the IT / Technical industry. • Strong communication and interpersonal skills, verbal & written. • Good knowledge and skills in MS Excel, e.g. pivot table, V-Look Up, namely • High sensitivity to numbers, good attention to details • Problem-solving skill sets and mindset, able to work independently as well as a good team player