Company · 33 open roles
Careers at Vxi
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33 positions at Vxi
Operations Team Leader
Vxi·Kingston, Jamaica
Operations Team Leader at Vxi. Location: Kingston, Jamaica. Role: designing training, delivering training, assessing trainees Requirements: Minimum 2 years in training/L&D, quality, or operations; 3 CSEC subjects including English; BPO/contact center experience preferred; strong …
Remote - Spanish Bilingual Customer Service Representative (California Residents Only)
Vxi·California, United States
Remote - Spanish Bilingual Customer Service Representative (California Residents Only) at Vxi. Location: California, United States. Role: taking calls, troubleshooting issues, mentoring associates Requirements: Bilingual Spanish/English inbound phone support; high school/GED; 6+ …
Remote - Customer Service Representative (California Residents Only)
Vxi·California, United States
Remote - Customer Service Representative (California Residents Only) at Vxi. Location: California, United States. Role: serving customers, resolving issues, mentoring teammates Requirements: High school diploma/GED, minimum 6 months customer service experience, proficiency with c…
Associate Director, Talent Acquisition, Sourcing
Vxi·Pasay City, National Capital Region, Philippines
Associate Director, Talent Acquisition, Sourcing at Vxi. Location: Pasay City, National Capital Region, Philippines. Role: developing strategies, overseeing recruitment, establishing networks Requirements: Develop and review recruitment strategies, manage recruitment processes an…
Supervisor, Facility Management
Vxi·Quezon City, Metro Manila, Philippines
Supervisor, Facility Management at Vxi. Location: Quezon City, Metro Manila, Philippines. Role: managing staff, overseeing maintenance, coordinating vendors Requirements: Supervisory experience in facilities operations, vendor management, safety coordination, and facilities repor…
VP, Business Development
Vxi·Texas or Georgia or Florida or Alabama or Ohio or Kansas or Pennsylvania or Iowa or Indiana or Oklahoma or Illinois or Idaho or Washington or South Dakota or Rhode Island or Tennessee or Oregon or South Carolina or District of Columbia or Mississippi or Minnesota or Michigan or Massachusetts or Maryland or Maine or North Dakota or North Carolina or West Virginia or Virginia or Vermont or Utah or Montana or Missouri or Delaware or Connecticut or Colorado or California or Arkansas or Arizona or Lo
VP, Business Development at Vxi. Location: Texas or Georgia or Florida or Alabama or Ohio or Kansas or Pennsylvania or Iowa or Indiana or Oklahoma or Illinois or Idaho or Washington or South Dakota or Rhode Island or Tennessee or Oregon or South Carolina or District of Columbia o…
Operations Manager
Vxi·Cairo, Cairo Governorate, Egypt
Operations Manager at Vxi. Location: Cairo, Cairo Governorate, Egypt. Role: optimizing processes, managing budgets, leading staff Requirements: Managing operations including process optimization, budget oversight, team leadership, supply chain and quality control; familiarity wit…
IT Desktop Engineer
Vxi·Makati City, Metro Manila, Philippines
IT Desktop Engineer at Vxi. Location: Makati City, Metro Manila, Philippines. Role: resolving problems, escalating incidents, documenting resolutions Requirements: Respond to helpdesk tickets, resolve incidents, escalate when needed, document resolutions, and provide timely statu…
Cantonese Bilingual Customer Service Representative
Vxi·Pasay or Quezon City
Cantonese Bilingual Customer Service Representative at Vxi. Location: Pasay or Quezon City. Role: answering calls, resolving issues, providing service Requirements: Fluent Cantonese and English required; call center experience preferred; fixed graveyard shift; 7-week onsite train…
Operations Manager (German Speaker) C1
Vxi·Cairo, Cairo Governorate, Egypt
Operations Manager (German Speaker) C1 at Vxi. Location: Cairo, Cairo Governorate, Egypt. Role: overseeing operations, driving performance, leading team Requirements: 5+ years operations management in high-volume BPO or customer success, proven experience managing 100+ staff, str…
MOA - Customer Experience Advisors - July 2026
Vxi·Pasay, Metro Manila, Philippines
MOA - Customer Experience Advisors - July 2026 at Vxi. Location: Pasay, Metro Manila, Philippines. Role: responding inquiries, providing service, documenting interactions Requirements: Provide omnichannel customer support, document interactions, escalate issues per SOPs, maintain…
Clark - Customer Experience Advisors - July 2026
Vxi·Angeles City or Clark
Clark - Customer Experience Advisors - July 2026 at Vxi. Location: Angeles City or Clark. Role: providing support, ensuring satisfaction, meeting kpis Requirements: Providing customer support, ensuring satisfaction, building relationships, and meeting KPIs in a customer-centric e…
Workday Functional Analyst
Vxi·Hyderabad, Telangana, India
Workday Functional Analyst at Vxi. Location: Hyderabad, Telangana, India. Role: configuring benefits, supporting learning, analyzing requirements Requirements: Configure and support Workday Benefits and Learning modules; 1-3 years Workday functional experience; bachelor's degree …
Supervisor, RAFM
Vxi·Hyderabad, Telangana, India
Supervisor, RAFM at Vxi. Location: Hyderabad, Telangana, India. Role: detecting fraud, analyzing data, delivering insights Requirements: Bachelor's in business or related field preferred (3 years experience may substitute); 1+ year fraud analytics or insider threat experience; ex…
Workday Functional Analyst
Vxi·Hyderabad, Telangana, India
Workday Functional Analyst at Vxi. Location: Hyderabad, Telangana, India. Role: supporting implementation, configuring modules, gathering requirements Requirements: Bachelor's degree; 1–3 years of Workday HCM support/implementation experience; exposure to at least one additional …
IND HYD_Workforce Management_Realtime Analyst
Vxi·Hyderabad, Telangana, India
IND HYD_Workforce Management_Realtime Analyst at Vxi. Location: Hyderabad, Telangana, India. Role: monitoring performance, executing adjustments, communicating updates Requirements: Bachelor's degree or equivalent, 1+ years WFM/real-time/contact center experience, proficiency wit…
Team Leader
Vxi·Davao City, Davao del Sur, Philippines
Team Leader at Vxi. Location: Davao City, Davao del Sur, Philippines. Role: managing team, analyzing performance, coaching agents Requirements: Bachelor's degree, 1+ year team leader/supervisory experience in a BPO, experience managing 11–20 agents, KPI analysis, coaching, QA ali…
Project Manager
Vxi·Makati City, National Capital Region, Philippines
Project Manager at Vxi. Location: Makati City, National Capital Region, Philippines. Role: communicating requirements, coordinating delivery, tracking progress Requirements: At least 4 years experience as a PM in a BPO/contact center; experience with ramp-ups, program flips, site…
Supervisor, Operations
Vxi·Davao City, Davao Region, Philippines
Supervisor, Operations at Vxi. Location: Davao City, Davao Region, Philippines. Role: coaching agents, analyzing performance, conducting meetings Requirements: Supervising call center agents, reviewing and analyzing KPIs, coaching for performance improvement, ensuring QA alignmen…
Supervisor, Facility Management
Vxi·Makati, Metro Manila, Philippines
Supervisor, Facility Management at Vxi. Location: Makati, Metro Manila, Philippines. Role: managing staff, overseeing maintenance, coordinating vendors Requirements: Supervisory experience in facilities management, vendor/contract oversight, preventive maintenance, safety/emergen…
Associate Director, Operations
Vxi·Charlotte, North Carolina, United States
Associate Director, Operations at Vxi. Location: Charlotte, North Carolina, United States. Role: leading team, driving performance, improving processes Requirements: 8+ years contact center operations experience (4+ years leadership); college or advanced degree strongly preferred…
Investigation & Employee Relations Officer
VXI·Kingston, ., Jamaica
Investigation & Employee Relations Officer at VXI. Location: Kingston, ., Jamaica. Role: Lead investigations, Prepare case files Requirements: Bachelor’s degree with 3–5+ years in employee relations, investigations, or labour relations; strong knowledge of Jamaican labour law; ex…
Financial Reporting & Tax Associate
Vxi·Makati City or Davao City
Financial Reporting & Tax Associate at Vxi. Location: Makati City or Davao City. Role: process accounting, prepare reports, reconcile balances Requirements: Bachelor in Accountancy or related field; CPA advantageous; open to fresh graduates; basic bookkeeping and financial report…
WFM Specialist 1
Vxi·Hyderabad, Andhra Pradesh, India
WFM Specialist 1 at Vxi. Location: Hyderabad, Andhra Pradesh, India. Role: coordinate scheduling, analyze workload, generate reports Requirements: College graduate or degree in any field with 1+ year contact center experience; strong communication; Excel/PowerPoint; knowledge of …