Company · 165 open roles
Careers at GTI
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165 positions at GTI
Claims (Medical Billing) Specialist
GTI·Silver Spring, MD
The Claims (Medical Billing) Specialist maintains a core understanding of the company and of Operations. The Claims (Medical Billing) Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure work is completed accurately and efficie…
Customer Support Specialist I
GTI·Silver Spring, MD
As a Customer Support (Self Determination) Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake holders.
Bilingual Customer Service Specialist
GTI·Southington, CT
As a Bilingual Customer Service (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake holders.
Program Manager (Business & Operations)
GTI·High Point, NC
The Program Manager (Business & Operations) manages an operational unit based in North Carolina supporting stakeholders in North Carolina and other assigned markets as needed. The Program Manager provides real-time support to operations staff to ensure payroll timeliness, goal at…
Director of Operations - Maryland/New Jersey/Delaware
GTI·MD
The Director of Operations position oversees management of all operational units throughout the Company to provide exceptional fiscal intermediary services to those receiving services through self-direction. · Maintains Operational
Operations Training Specialist (Remote)
GTI·Remote - Nationwide
This Operations Training Specialist is responsible for developing and delivering comprehensive training programs, creating and updating market Policies and Procedures, and serving as a subject matter expert in customer service and payroll functions across various markets. The ide…
Customer Service Support Specialist - I
GTI·Sturgis, MI
As a Customer Service (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake holders.
Customer Support Specialist
GTI·Southington, CT
As a Customer (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake holders.
Sr. Director of Operations
GTI·Remote
The Senior Director of Operations is a national leadership role driving operational excellence and scalable growth across GT Independence’s multi‑state programs. This leader partners with executive and cross‑functional teams to standardize operations, improve performance, and ens…
Claims (Billing) Specialist
GTI·Baltimore, MD
The Claims (Billing) Specialist maintains a core understanding of the company and of Operations. The Claims (Billing) Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure work is completed accurately and efficiently. The Claims…
Bilingual Contact Center Specialist
GTI·Southington, CT
As a Bilingual Contact Center (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake holders.
Direct Support Professional - Part Time
GTI·Rhinelander, WI
Provide support to a person(s) in their own home and community. The support provided will vary and be individualized based on each person’s needs.
Contact Center Specialist
GTI·Silver Spring, MD
As a Contact Center (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake holders.
Program Enrollment Leader
GTI·High Point, NC
The Enrollment Leader position is responsible for providing quality and efficient enrollment services to customers through the daily management of a team of employees to include motivating, recognizing, and rewarding, coaching, counseling, training, and problem solving.
Human Resources Specialist
GTI·Southington, CT
The Human Resources Specialist provides comprehensive support across key HR functions, including employee training, onboarding, and document management. This role plans and facilitates training sessions, develops and maintains pre-boarding materials, and ensures accurate recordke…
Call Center Operations Manager
GTI·Southington, CT
The Call Center Operations (Program) Manager manages the operational unit to assist and support real-time operations. The Program Manager facilitates the utilization of resources to achieve customer satisfaction, productivity, payroll schedule adherence, and goal attainment.
Operations Team Leader CT
GTI·Southington, CT
The Operations Team Leader position is responsible for providing quality and efficient service to customers through the daily management of a team of employees to include motivating, recognizing and rewarding, coaching, counseling, training, and problem solving.
Customer Service Support Specialist in Sturgis - Hybrid
GTI·Goshen, IN
As a Customer Service (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake holders.
Case Manager / Support Broker
GTI·San Francisco, CA
The Support Broker is responsible for coordinating the daily operation of Medicaid Waiver services, and for promoting personal growth and independence of participants in accordance with state and program regulations, GT Independence Policy and Procedures, and applicable accredita…
Contact Center Supervisor
GTI·Southington, CT
The Contact Center Supervisor (Team Leader) position is responsible for providing quality and efficient service to customers through the daily management of a team of employees to include motivating, recognizing and rewarding, coaching, counseling, training, and problem solving.
Enrollment Manager MD
GTI·Baltimore, MD
The Enrollment Manager plays a critical role in driving the strategy and execution of new referrals and enrollment processes. This position is responsible for developing and implementing comprehensive enrollment plans to meet the GT’s goals and objectives. The Enrollment Manager …
Revenue Cycle Manager
GTI·Remote - Nationwide
The Revenue Cycle Manager owns end to end revenue performance for an assigned region, with full accountability from enrollment through payment. This role leads Claims Leaders and is responsible for improving reimbursement outcomes, reducing denial exposure, accelerating cash real…
Escalations Manager
GTI·Waterbury, CT
The Escalations Manager specializes in escalation and resolution, playing a pivotal role in addressing and resolving complex customer issues that escalate beyond the first level of support. The goal is to ensure customer satisfaction and loyalty by developing effective solutions …
Director of Operations – Maryland, Delaware & New Jersey
GTI·DE
The Director of Operations position oversees management of all operational units throughout the Company to provide exceptional fiscal intermediary services to those receiving services through self-direction. · Maintains Operational