About this role
• • Manage and grow assigned Personal Care customer accounts by delivering tailored product and solution recommendations. • Respond promptly to customer inquiries on product specifications, pricing, availability, and commercial terms. • Conduct regular customer visits to understand formulation needs, market trends, and identify new business opportunities. • Promote specialty ingredients and technical solutions aligned with customer applications (e.g., skincare, haircare, cosmetics). • Maintain accurate sales records, pipeline updates, and customer activity reports. • Provide customers with timely order updates, including delivery schedules and product-related information. • Collaborate closely with Technical, Marketing, Customer Service, and Supply Chain teams to ensure seamless service and customer satisfaction. • Deliver basic technical support and coordinate with Technical team for formulation or application-related inquiries. • Monitor inventory levels and provide monthly sales forecasts to support demand planning and stock replenishment. • Prepare annual sales forecasts and contribute to budgeting and business planning. • Gather market intelligence, including competitor activities, pricing trends, and new product developments. • Submit required reports such as sales performance, expense reports, and market survey reports in a timely manner. Qualifications:
• Bachelor’s degree in Cosmetic Science, Chemistry, Pharmaceutical Sciences, Chemical Engineering, or a related field • Prior at least 3 years' experience in Personal Care, Home Care, or Cosmetics industry is preferred • Valid driver’s license and ability to travel independently • Own vehicle required • Strong communication, presentation, and sales skills • Good command of both written and spoken English • Proficient in Microsoft Office applications (Outlook, Excel, Word, and PowerPoint)