About this role
We are seeking a detail-oriented and enthusiastic Sales Coordinator who is fluent in Mandarin to support our dynamic sales team at AYANA Midplaza, Jakarta. The ideal candidate will be responsible for providing essential administrative support, maintaining effective communication between team members, clients, and stakeholders, and enhancing customer relationships. This role is pivotal in ensuring smooth operations and supporting sales initiatives aimed at achieving business goals.
Responsibilities Coordinate sales activities by managing schedules, assisting in lead generation, and handling documentation Communicate effectively with Mandarin-speaking clients to address inquiries and provide product information Support the sales team by maintaining sales databases and generating reports Assist in the preparation of presentations and promotional materials for sales meetings and events Respond promptly to client requests and concerns, ensuring customer satisfaction Monitor sales activity, track performance metrics, and assist in identifying areas for improvement Collaborate with other departments to ensure consistent service delivery Ensure compliance with company policies and procedures Requirements
Fluent in both Mandarin and English; proficiency in other languages is a plus Proven experience in sales coordination or administrative support roles Excellent organizational and multitasking skills Strong communication skills, with a focus on customer service Proficient in MS Office Suite and CRM software Ability to work collaboratively in a team-oriented environment Detail-oriented with a strong analytical mindset