About this role
Job Description The Analyst, Cybersecurity Change & Program Management provides hands-on execution, coordination and analytical support for AirAsia’s cybersecurity change and transformation initiatives. Reporting to the Senior Manager, Cybersecurity Change & Program Management, this role supports the planning, tracking, reporting and delivery of cybersecurity programs and awareness initiatives, ensuring delivery discipline, data accuracy and smooth cross-functional coordination.
Responsibilities Program Execution & Coordination
• Support execution of cybersecurity programs and initiatives by maintaining delivery plans, milestones and task trackers • Coordinate activities across cybersecurity, ICT and business teams to ensure timelines, dependencies and actions are followed through • Track deliverables, action items and outcomes arising from program and governance meetings • Support preparation of materials for program reviews, steering committee updates and stakeholder sessions
Change Management & Awareness Support
• Support rollout of cybersecurity awareness campaigns, training initiatives and engagement activities • Assist with logistics, communications and tracking participation across business units and regions • Help tailor awareness and change materials for different employee groups and roles. • Collect feedback from stakeholders and participants to support continuous improvement of change initiatives
Metrics, Reporting & Analysis
• Maintain program dashboards, trackers and reports (e.g. milestones, KPIs, adoption metrics) • Analyse data related to program progress, awareness engagement and change effectiveness • Support preparation of monthly and quarterly reports for management and leadership forums • Ensure documentation and evidence are maintained for audit and assurance purposes
Risk, Issue & Dependency Tracking
• Track and document key risks, issues, assumptions and dependencies across cybersecurity initiatives • Monitor risks and issues, escalating emerging concerns to the Senior Manager in a timely manner • Track mitigation actions and follow up with owners to ensure closure
Stakeholder & Team Support
• Act as a coordination point between cybersecurity teams, ICT, business units and corporate functions • Support workshops, working sessions and alignment meetings through preparation and follow-up • Build effective working relationships through clear communication, reliability and attention to detail
Process & Capability Improvement
• Identify opportunities to improve program tracking, reporting templates and execution processes • Capture lessons learned and best practices across initiatives • Support standardisation of tools, templates and ways of working within the cybersecurity PMO
Key Stakeholders
• Senior Manager, Cybersecurity Change & Program Management • Manager, Cybersecurity Change & Program Management • Cybersecurity Functional Teams • ICT and Business Unit Representatives
Skills & Experience Experience
• 3–6 years of experience in program coordination, project support, change support, or analytical roles. • Experience working in technology, cybersecurity, digital, or transformation environments is preferred. • Exposure to enterprise-wide initiatives, awareness programs, or governance processes is an advantage
Program & Change Skills
• Foundational understanding of project or program management concepts. • Familiarity with change management principles and awareness initiatives. • Strong organisational skills with the ability to manage multiple tasks and priorities.
Technical & Analytical Skills
• Basic understanding of cybersecurity concepts and risk management (depth not required). • Strong analytical skills with experience using spreadsheets, dashboards, and presentation tools. • Comfortable working with data, metrics and structured reporting. Personal Attributes
• Detail-oriented, disciplined and dependable. • Proactive, curious and eager to learn. • Comfortable working in fast-paced environments. • Strong sense of accountability and ownership of assigned work.