About this role
Job summary
To provide an efficient and effective administrative service that enhances productivity, supports teams' objectives, and ensures smooth day to day operations to the COMPASS service.
Main duties of the job
The post holder will be responsible for a wide range of administrative and team secretarial duties, requiring strong organisational, ICT skills. They will oversee systems that support clinical treatments and ensure the efficient day-to-day running of administrative and team secretarial functions across COMPASS services.
A high level of accuracy is required for data entry, including the interpretation and processing of information on both the Rio and ILLY systems.
Key responsibilities will include attending meetings, booking venues, preparing agendas, and taking and producing accurate minutes. The post holder will respond to enquiries from clients and professionals in a polite, friendly and courteous manner. They will also coordinate training venues, input training data, and collect teaching information on behalf of the COMPASS team.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Qualifications Essential
NVQ level 2 customer service / business admin
Desirable
RSA / CLAIT
Knowledge & Experience Essential
experience of minute taking experience of using Microsoft packages
Desirable
experience of working with people suffering from mental illness /substance misuse related problems.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Birmingham and Solihull Mental Health NHS Foundation Trust
Address Newington Centre
Newington Road
Chelmsley Wood
B37 7RW
United Kingdom
Employer's website https://www.bsmhft.nhs.uk/ (Opens in a new tab)