About this role
Job summary
Assistant Patient Pathway Administrator
Ophthalmology
37.5 hours- Band 3
We are seeking to appoint a full time assistant patient pathway administrator to join our friendly team within Surgical Ophthalmology. The post will be based at the John Radcliffe Hospital in the West Wing.
This post is crucial to the on-going development of the Ophthalmology service and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You will have proven administration skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. The successful candidate will also manage each patient's pathway in a timely and efficient manner.
Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.
This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.
Main duties of the job
To provide a professional, comprehensive and effective administration support service to the administration, nursing and the wider medical teams.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Job description Job responsibilities
Please see attached job desription for full duties and responsibilities. If you require more information, please contact Ramona Anghel, Assistant Service Manager ([email protected])
Person Specification
Education & Professional Qualifications Essential
Good Basic educational qualifications (5 or more GCSE's including English and Maths Grade c or above) or equivalent qualifications
Experience and Skills Essential
Administration Experience Competent Computer Skills
Desirable
NHS Experience
Specific Aptitude and Abilities Essential
Accurate attention to detail Ability to plan and coordinate work within area of responsibility
Interpersonal Skills / Communication Skills Essential
Good level of communication and interpersonal skills. Evidence of interacting with a wide range of people
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Oxford University Hospitals NHS Foundation Trust
Address John Radcliffe Hospital
Headley Way
Headington
OX3 9DU
United Kingdom
Employer's website https://www.ouh.nhs.uk/ (Opens in a new tab)