About this role
Job summary
An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join the Detox Ward team at Neath Port Talbot Hospital. The ward is an inpatient detoxification service providing care and treatment to adults experiencing substance dependence and withdrawal, many of whom present with complex physical and mental health needs.
We are seeking a compassionate and committed Healthcare Support Worker who is passionate about delivering high quality, person-centred care to a vulnerable patient group. Previous experience within a healthcare setting is desirable, particularly within mental health, substance use, or inpatient environments.
The Detox Ward is supported by a well-established multidisciplinary team, including a Ward Manager, Registered Nurses, Pharmacist, Psychologist, Occupational Therapist, Physiotherapist and third sector partners. The team works collaboratively to support patients through safe detoxification, stabilisation, and engagement in recovery-focused care.
The successful candidate will play a key role in supporting patients with activities of daily living, therapeutic engagement, enhanced observation, and maintaining a safe and supportive ward environment. This role is ideal for someone who is caring, resilient, and committed to supporting patients through a challenging but transformative stage of their recovery journey.
Main duties of the job Work as part of the multidisciplinary team to deliver safe, effective and person-centred care to patients undergoing detoxification, under the support and supervision of a registered healthcare professional. Undertake personal care and delegated clinical care activities with minimal supervision, in line with individual care plans, withdrawal management needs, and the HEIW All Wales Guidelines for Delegation. Support the monitoring of patients' physical and mental health during detox, promptly reporting changes in condition, risks, or concerns to the registered healthcare professional. Maintain a safe, therapeutic and hygienic ward environment in accordance with infection prevention and control policies and health and safety procedures. Contribute to the support, teaching and supervision of students, new starters and junior staff within the ward area. Fulfil all duties in accordance with Health Board/Trust values, policies and procedures, and the Code of Conduct for Healthcare Support Workers in Wales.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description Job responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualifications Essential
Minimum of Qualification Credit Framework - QCF Level 3 (formerly NVQ Level 3) Evidence of maintaining their personal development, demonstrates an understanding of the scope of the role in the context of the nursing team. Evidence of working within specialist care setting. Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales Knowledge of the fundamental's aspects of care and the importance of the promotion of health and wellbeing, understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements, Understands the principles of confidentiality, and principles of consent prior to undertaking care behaviour and wellbeing/mental requirements health or learning disability requirements Understands the principles of Safeguarding adults/children to keep patients within their care safe, understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice, Understanding of the Health Board's Values and Behaviour Framework
Desirable
Qualification Credit Framework - QCF Level 3 (formerly NVQ Level 3) Evidence attendance at courses / study days pertinent to speciality e.g. working within the community/forensic Mental Health patients who have required a minimum of Medium Secure Care Services etc. Understanding of caring for individuals with particular conditions; for example, dementia, mental illness, learning disabilities relevant to area of practice
Aptitudes and Abilities Essential
Adhere to and can demonstrate SBU Values & Behaviours Caring, compassionate attitude to patients and clients Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team, Able to undertake specific procedures involving physical skills commensurate with practice area e.g. recording of vital signs, venepuncture Ability to work effectively as a team player under appropriate supervision, and as part of a multidisciplinary team. Able to organise self and others to achieve delegated task. Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety. Ability to deal with non-routine and unpredictable nature of the workload, prioritise workload and individual patient contact.
Desirable
Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Swansea Bay University Health Board
Address Neath Port Talbot Hospital
Baglan Way
Port Talbot
SA12 7BX
United Kingdom
Employer's website https://sbuhb.nhs.wales/ (Opens in a new tab)