About this role
Job summary
This is an important role providing administrative support to the Operations team. Reporting to the County Business Manager, the primary purpose of this role is to assist in the smooth running of the County.
This role includes responsibilities relating to the monitoring and administration of sickness absence, recording Key Performance Indicators (KPIs) and ensuring sufficient supply of essential non-pay items for the County. The role will also assist the local managementteam with the administration and coordination of new starters and leavers, and the preparation of reports and papers for County meetings.
An important feature of this role is to act as an informal mentor to the apprentice in order to support and develop them within the administration function.
Right to work/Certificate of sponsorshipThis role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Main duties of the job
Along with the County Business Manager, you will act as the point of contact within the County for initial enquiries from members of the public, operational staff and staff from Trust HQ acting with professionalism at all times.
You will need to respond to incoming correspondence to the County as directed by the County Business Manager, maintain a suitable filing system for the County, and co-ordinate a 'bring forward' system for all relevant documentation/ correspondence. You will also To act as a role model and informal mentor for the Apprentice.
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills and resources you need to thrive in your role.
You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.
Benefitso Competitive NHS salaryo A standard working week of 37.5 hourso Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 yearso Pay enhancements for out of hours, shift and overtime workingo Generous Pension Schemeo Career and salary progressiono Car leasing schemeo Free parking across Trust siteso Staff networkso Wide range of discounts from various organisations across the UK
Job description Job responsibilities
For further information about this role please see the attached job description and person specification.
Right to work/Certificate of sponsorshipThis role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Person Specification
Education & qualifications Essential
4 GCSEs (grade C or above) or equivalent including English and Mathematics or Level 2 Function Skills or equivalent experience
Desirable
European Computer Driving License
Previous experience Essential
Previous office experience Experience of maintaining databases and working to deadlines, collating and maintaining records
Desirable
Experience of NHS or Emergency Services organisation
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name South Western Ambulance Service NHS Foundation Trust
Address Staverton Ambulance Station
Cheltenham Road Road
Gloucester
GL2 9QJ
United Kingdom
Employer's website https://www.swast.nhs.uk (Opens in a new tab)