About this role
Job summary
This job is based in Endoscopy Department at St George's hospital in Tooting and is a key support for the delivery of the endoscopy patients' diagnostic service.The post-holder will provide a wide range of administrative support services and will be expected to be able to act on their own initiative in many areas. A significant part of this role is to be able to communicate effectively with clinicians, nurses and administrative team members.
Main duties of the job
The registration administrative role is essential to the smooth running of the Endoscopy service. The post-holder will work as part of the multi-disciplinary team and have responsibility for providing a high quality administrative and clerical service.
The post-holder will be responsible for the registering of referrals, ensuring their triage, and adding patients onto endoscopy waiting list. Also registering follow up diagnostic referrals onto the system after their initial procedure.
The post holder will be required occasionally to cover reception and notes prepping at St George's hospital, at Nelson's Health Centre or Queen Mary's Hospital.
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Job description Job responsibilities
The registration administrative role is essential to the smooth running of the Endoscopy service. The post-holder will work as part of the multi-disciplinary team and have responsibility for providing a high quality administrative and clerical service.
The post-holder will be responsible for the registering of referrals, ensuring their triage, chasing clinicians for vetting of referrals received via emails and re-registering patient on endoscopy waiting list daily. A crucial part of this role is to check ems/ Medilogic reports to ensure an order was raised within timely manner.
The post -holder will also be responsible for the maintenance of the endoscopy administrative rooms (reporting IT issues or estate faults/ repairs).
The post -holder will be occasionally required to cover reception or prepping of the patients notes across our three sites St Georges Hospital in Tooting, The Nelson Health Care centre in Wimbledon and Queen Marys Hospital in Roehampton.
The working hours are non-negotiable, Mondays to Fridays 9am till 5pm.
Person Specification
Skill Set Essential
One year experience of working in NHS Experienced Microsoft Package User GCSE in Maths and English - grade A and B
Desirable
Experienced user of iClip/ Cerner Experienced user of EMS/ Medilogic Understanding of RTT
Communication Essential
Supporting information written for this role and not AI generated Spelling - grammar matters Experience in NHS
Desirable
Great detailed supporting information
Attitude Essential
Understanding NHS teamwork
Desirable
Trust Values Knowledge
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St George's University Hospitals NHS Foundation Trust
Address St George's Hospital
Blackshaw Road
LONDON
SW17 0QT
United Kingdom
Employer's website https://www.stgeorges.nhs.uk/ (Opens in a new tab)