About this role
Job summary
*PART-TIME 23.25 HOURS*
Please note; Sponsorship is NOT available for this post.
An exciting opportunity has arisen for a Clinical Office Administrator to join our team at Ashford and St Peter's Hospitals. The successful applicant will work in our Haematology department. The post includes general office duties consisting of filing, photocopying, sorting post, obtaining patient notes, liaising with patients, GPs and hospital medical & clinical staff, dealing with enquiries by letter / fax / e-mail and telephone.
The successful candidate will have excellent clerical and typing skills and be able to communicate effectively with both patients and staff. Although not essential, knowledge of the Cerner system would be desirable.
For further information please contact Katy Storey (Clinical Office Team Leader) - [email protected]
Main duties of the job
The post holder will provide a comprehensive support administrative service to the Haematology Clinical Team. The successful candidate will be expected to organise their workload with the Haematology Consultants and co-ordinate their activities with the Clinical Office Coordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times. They'll also be duties to be completed within the Haematology Day Unit.
In order to be shortlisted, you will be expected to provide detailed and clear referenced evidence which demonstrates that you fulfil the essential requirements for this position.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
Excellent pension scheme and annual leave entitlement On-site Nurseries On-site staff cafes On-site parking Support in career development Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Job description Job responsibilities
The post holder will provide a comprehensive support administrative service to the Haematology Clinical Team. The successful candidate will be expected to organise their workload with the Haematology Consultants and co-ordinate their activities with the Clinical Office Coordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.Theyll also be duties to be completed within the Haematology Day Unit.
Person Specification
Qualifications Essential
English GCSE Grade C or equivalent
Desirable
NVQ level 3 in Business Administration or equivalent
Experience Essential
Experience in managing appointments and clinical correspondence Experience in handling confidential and sensitive information Experience in liaising with multidisciplinary teams (consultants, nurses, admin etc)
Desirable
NHS experience Experience using Surrey Safe Care Experience working with waiting lists and patient tracking
Skills Essential
Ability to deal with sensitive information Ability to work under pressure Ability to maintain discretion and maintain confidentiality at all times Able to use initiative and judgement in daily tasks Good written and verbal communication skills
other Essential
Ability to work collaboratively within a team Willingness to support colleagues during high workload periods
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Ashford & St. Peter's Hospitals NHS Foundation Trust
Address St Peter's Hospital
Guildford Road
Chertsey
KT16 0PZ
United Kingdom
Employer's website https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)