About this role
Job summary
We are seeking a highly organised, proactive and versatile Business Support Officer to play a key role in the smooth running of our charity. This is a varied and pivotal position supporting senior leadership, managing office operations, and coordinating administration across finance, HR, IT and governance functions.
Main duties of the job Executive & Administrative Support
- Provide administrative support to the CEO and project teams - Manage correspondence, enquiries, calls and filing systems - Support staff and volunteers with general administration
Office & Operations Management- Lead day-to-day office operations and systems - Manage meeting rooms, bookings and events - Liaise with landlord and manage facilities - Maintain office supplies and ensure security procedures
Governance & Board Support- Support the Board of Trustees with meetings and documentation - Maintain statutory records and submit returns - Support AGM and governance processes
Finance Support- Process invoices, expenses and financial records - Support procurement and supplier coordination - Maintain accurate financial data
IT & Systems Coordination- Liaise with IT providers and manage equipment - Support staff with IT queries and onboarding - Maintain systems such as SharePoint and the customer relationship management (CRM) system
HR & Recruitment Support- Support recruitment and onboarding processes - Maintain HR systems and records - Coordinate inductions and compliance
Compliance & Health & Safety
- Lead Health & Safety processes and risk assessments - Ensure GDPR and regulatory compliance - Act as Fire Marshal/First Aider (training provided)
About us
SHUK provides holistic support and knowledge via close interaction with local communities, peer groups and volunteers to:
a) prevent long-term health conditions
b) help those with existing conditions to feel more confident, informed and supported in navigating their health journey in a way that works best for them.
Job description Job responsibilities Executive & Administrative Support
- Provide administrative support to the CEO and project teams - Manage correspondence, enquiries, calls and filing systems - Support staff and volunteers with general administration
Office & Operations Management- Lead day-to-day office operations and systems - Manage meeting rooms, bookings and events - Liaise with landlord and manage facilities - Maintain office supplies and ensure security procedures
Governance & Board Support- Support the Board of Trustees with meetings and documentation - Maintain statutory records and submit returns - Support AGM and governance processes
Finance Support- Process invoices, expenses and financial records - Support procurement and supplier coordination - Maintain accurate financial data
IT & Systems Coordination- Liaise with IT providers and manage equipment - Support staff with IT queries and onboarding - Maintain systems such as SharePoint and the customer relationship management (CRM) system
HR & Recruitment Support- Support recruitment and onboarding processes - Maintain HR systems and records - Coordinate inductions and compliance
Compliance & Health & Safety
- Lead Health & Safety processes and risk assessments - Ensure GDPR and regulatory compliance - Act as Fire Marshal/First Aider (training provided)
Person Specification
Experience Essential
Highly organised, proactive, and able to manage a varied workload. Strong communication skills and experience working with systems and stakeholders not just via email, but through engaging in conversations to ascertain needs.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Self Help Nottingham
Address 21-23 Pelham Road
Nottingham
NG5 1AP
United Kingdom
Employer's website https://www.selfhelp.org.uk/ (Opens in a new tab)