About this role
Job summary
NB: This role is advertised as 11 months, but it may be extended. The salary is £28,392 at 30 hours. Please contact us for more info.
We are excited to recruit a PCN Cancer Care Coordinator to support people living with cancer across the Clifton and The Meadows Primary Care Network in Nottingham.
This role is central to delivering a holistic, person-centred cancer care coordination service, supporting patients beyond clinical treatment and ensuring their wider emotional, practical and social needs are met. Working closely with GP practices, Primary Care Network colleagues, and the voluntary and community sector, you will help improve experiences and outcomes for people affected by cancer.
You will work in direct partnership with Self Help UK's Macmillan Beyond Diagnosis Service, carrying out Cancer Care Reviews and Holistic Needs Assessments (eHNA), developing care and support plans, and helping people to access the right support at the right time.
Main duties of the job
Supporting people newly diagnosed with cancer through Cancer Care Reviews and eHNAs Creating individualised care and support plans based on each persons needs Acting as a single point of access for nonclinical cancer support Referring and signposting patients to appropriate voluntary and community services Working closely with GP practices to ensure reviews are recorded on NHS systems Supporting work to increase cancer screening uptake, especially within targeted communities Building strong relationships across health, social care and the voluntary sector Ensuring safeguarding, confidentiality and data protection standards are upheld You'll work flexibly across GP practices, community settings, patients homes and the Self Help UK office in Nottingham, with some home working available.
About us
Self Help UK provides holistic support and knowledge via close interaction with local communities, peer groups and volunteers to:
a) prevent long-term health conditions and
b) help those with existing conditions to feel more confident, informed and supported in navigating their health journey in a way that works best for them.
Job description Job responsibilities
Work in partnership with the practice staff, inclusive of link workers to ensure referral pathways are clear and criteria for accessing Macmillan Beyond Diagnosis Services and support from the Early Diagnosis Team at SHUK are understood.
Monitor each practices newly diagnosed cancer patients, offering support, Cancer Care Reviews, and eHNAs as appropriate.
Support individuals to create a Care and Support plan with the aim of supporting them to live better with a Cancer Diagnosis
Support with the delivery of care and support plans, referring to other organisations as appropriate.
Work within individuals and communities in the PCN area to increase awareness of the benefits of screening programmes
Actively encourage and support targeted communities and individuals to take up screening opportunities they are eligible for.
Work closely with GP practices within the PCN to ensure that Cancer Care Reviews are recorded on NHS systems including SystmOne.
Have a comprehensive understanding of safeguarding and escalate safeguarding concerns in the appropriate manner.
We would expect some flexibility within this role and the candidate would need to be adaptable and able to work in a changing environment.
Supporting Cancer Reviews
Work closely with the individual GP surgeries to identify people eligible for a Cancer Review and prioritise for appropriate referral to Macmillan Beyond Diagnosis service.
Document fully on relevant IT systems
Contact all individuals with a cancer diagnosis and undertake an electronic holistic needs assessments (eHNAs) with them where appropriate
Create a Care and Support plan from the eHNA results to support each service user through their cancer journey
Refer service users to the appropriate services in the voluntary and community sector based on their Care plan, with the aim of supporting them to live better with a Cancer Diagnosis
Work closely with organisations and groups offering cancer support in the statutory, voluntary, and community sectors
Ensure a smooth referral procedure is in place for referring service users onto organisations and groups offering cancer support in the voluntary and community sector
Work closely with the wider Self Help UK Cancer Support Services to ensure there is an exchange of knowledge and support, and relevant information is shared if brief interventions and/or volunteer support is required from the wider team.
Liaise with practice staff to ensure appropriate use of resources and effective partnership working.
Increasing Cancer screening uptake
Work with the Self Help UK Early Diagnosis Team and PCN leads to identify specific groups for targeted interventions.
Support the Early Diagnosis Team in the development and delivery of any improvement plan to increase cancer screening rates in your PCN area.
Work within the community to raise general awareness of and confidence in cancer screening across your PCN areas
Where possible, identify and work with individuals who may benefit from additional support to access screening.
Data and Monitoring
Attend all training on the relevant Primary Care systems and ensure you keep up to date with new developments or changes
Ensure all work and data is captured on the relevant systems as required
Capture, record, and evaluate feedback from work with service users to improve service user experience and to offer an ever-improving service
Provide data to contribute to written reports, articles, statistical records and other monitoring as requested
Provide regular updates and reports on the progress and challenges of all aspects of the service to PCN and Self Help UK Managers as requested
Understand the data requirements for the service, including the evaluation and outcome measures.
Polices and Information
Have a comprehensive understanding of safeguarding policies and discuss any safeguarding concerns with the relevant safeguarding leads.
Work within data protection legislation and any locally agreed protocols.
Become familiar with, and know where to access, Self Help UK policies
Work within relevant NHS policies while accessing information from NHS systems or working within GP practices.
Professional development
To identify training needs and undertake in-house, NHS, and external training as requested and agreed with line manager
To develop ones own professional growth with input from line manager
Other Duties and Responsibilities
To attend and contribute to internal and external meetings, and group and individual supervision as requested by line manager
To work in accordance with the vision, mission and values of Self UK and to observe policies, procedures and working practices set out by the Board of Trustees
To undertake any other duties appropriate to the grade and post as specified by your line manager
This role may involve occasional weekend and evening work
Person Specification
Qualifications Essential
Ongoing commitment to Continuing Professional Development
Desirable
Accredited qualification in Health and Social Care related field (NVQ, QCF diploma, BTEC, degree)
Experience Essential
Experience of providing support and information in people-facing roles within the health, community, or voluntary sector Experience of assessing and supporting vulnerable people and those with long term health conditions Experience of dealing with highly emotive issues and strong emotional difficulties within a professional setting Experience of managing competing priorities Experience of working holistically with individuals and organisations Experience of building and maintaining networks and relationships. Experience of Multi-Disciplinary working Experience of working with a range of agencies and sectors including health, local authority, voluntary and business sectors.
Desirable
Experience of working with those living with cancer and the services that support them Experience of delivering training Experience of doing Holistic Needs Assessments Previously delivered service(s) in partnership between NHS and voluntary sector Social Prescribing experience
Technical/Occupational/Knowledge Essential
A basic understanding of cancer and its impact on peoples lives Understanding of relevant legislation and practices related to data protection, safeguarding, and confidentiality. Understanding of equality, diversity, and inclusion, and a commitment to ensuring these principles A good understanding of the importance of health and safety at work Knowledge and understanding of working holistically, providing person-centred support in the voluntary sector Full driving licence and access to a car for work use Good planning, organisational, and time management skills. Ability to work as part of a multi-disciplinary team as well as on own initiative, balancing autonomous and collaborative working within the same role Ability to deliver on agreed objectives within deadlines. Strong interpersonal skills e.g. tact, diplomacy, persuasion and negotiating skills Ability to communicate effectively in writing and to produce documents in a range of formats to suit a range of audiences Ability to liaise with a wide range of organisations and people, communicating at different levels as required Ability to effectively cope with conflicting and complex demands Emotional resilience to deal with challenging situations and the hardships faced by patients/carers Ability to handle confidential and sensitive information Good IT skills and knowledge (Microsoft Word, Excel and Outlook). Ability to make decisions within own area of responsibility Currently meets the requirements of the UK right to work legislation
Desirable
An understating of self help groups, self help activities, and self care An understanding of Macmillan cancer support An understanding of issues and developments in the healthcare system locally, regionally, and nationally
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Self Help Nottingham
Address 21-23 Pelham Road
Nottingham
NG5 1AP
United Kingdom
Employer's website https://www.selfhelp.org.uk/ (Opens in a new tab)