About this role
Job summary
The Northey Suite and Swift Ward Electives are seeking to recruit a General Porter to join a dynamic and supportive team.
The department delivers a responsive and efficient portering service across wards, theatres and departments, ensuring the timely movement of patients, equipment, and essential items to support safe and effective care delivery.
The postholder will be expected to demonstrate an understanding of the unique nature of NHS services, recognising that patients and visitors may be experiencing pain, anxiety, or distress. A good level of physical fitness is essential, as the role may require a prompt response to emergency situations, including cardiac arrest.
Main duties of the job
Porters operate across the hospital site, providing a comprehensive support service that includes the safe and timely transfer of patients, specimens, equipment, and internal post.
The role requires a good level of physical fitness, as duties may include responding promptly to emergency situations such as cardiac arrest calls and assisting with patient evacuation when required.
Successful applicants must demonstrate effective communication skills, a good understanding of English, and basic IT proficiency.
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Job description Job responsibilities
To provide a high level of customer service to patients, visitors and Trust Colleagues
Porters are essential in maintaining the smooth running of a hospital; they move patients and equipment under tight time restraints.
Respond to all requests received via the helpdesk or internal communication system in a timely and efficient manner, complying with standards required and set by the NHS.
Participates in the first response to Fire, Major incident and Cardiac arrests in line with the agreed Trust procedures
Has a sound working knowledge of all portering tasks and response times, escalating to the help desk when unable to complete jobs in the prescribed timeframes
Works closely with all ward sister and teams to ensure they fulfil all duties to the required standard
Brings to the attention of the line manager any apparent deficiencies in systems of work or equipment provided that pose danger or risks to health and safety.
Person Specification
Qualifications and Training Essential
Numeracy and Literacy Customer Care Focused Physically Fit Flexibility
Exeperience Essential
NHS Values
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Epsom and St Helier University Hospitals NHS Trust
Address Epsom General Hospital
Dorking Road
Epsom
KT18 7EG
United Kingdom
Employer's website https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)