About this role
Job summary
We are currently seeking a Quality Officer to join the QA Plasma team within the Quality Directorate. The role of the Quality Officer is to provide independent advice, guidance and support in the use of our quality systems. The Quality Officer will also assist in monitoring our quality system on a day-to-day basis, ensuring that all licensing and accreditation activities are appropriately undertaken. A key aspect of the role is the coordination and management of quality reporting and incident management activities associated with the national plasma supply chain, working collaboratively with internal stakeholders and external partners. The postholder will also support continual improvement of quality processes and reporting activities across Plasma for Medicines operations.
The Quality Officer post reports to the National Quality Assurance Manager Plasma and can be based at any NHSBT main site upon agreement but provides support for plasma activities nationally. The role requires some on site activities but also has the flexibility for working remotely.
Main duties of the job
About the Role
You will assist the Plasma Quality Assurance team in the smooth running of the Plasma Quality Assurance Department, including management of team communications, workload coordination and quality system activities.
You will support licensing and regulatory activities by liaison with operational departments, providing advice and training in the NHSBT quality management system.
You will assist in the management of incident reporting, by engaging with both internal and external stakeholders
You will coordinate quality reporting activities associated with the supply of plasma to external partners, including review, collation and communication of quality information.
You will support plasma operational activities through management of quality-related queries and product hold processes where required.
You may be responsible for the management of small-scale change controls and quality incidents.
You will be responsible for monitoring national inboxes and escalating problems as required.
To support activities, some travel throughout the UK and spending some time away from base, which may involve working irregular hours and occasional overnight stays may be required, this will be with prior notice.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality.
Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description Job responsibilities
What we offer:
Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life. Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you. Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years. Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible. As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
Read about our application process Learn more about our culture at NHSBT To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Next steps
This vacancy will close at 23:59 on Wednesday 1st July 2026, however this vacancy may close sooner than the advertised deadline if we receive a high volume of applications.
The assessment process for this role will include: a single interview. Interviews are anticipated to be held on Tuesday 14th July 2026 – subject to confirmation.
For informal enquiries please contact –
Name: Katherine Harrison, Job Title: National QA Manager
Contact Details: Email – [email protected]
Person Specification
Qualifications Essential
Educated to degree level in a related subject e.g. Biomedical Science, Pharmaceutical or equivalent professional qualification or experience. Evidence of continuous professional development.
Experience Essential
Experience in a regulated (Good Manufacturing Practice, NHSBT or equivalent) environment Knowledge and understanding of blood, plasma and medicines legislation across the UK Knowledge of blood and plasma collection, testing, manufacturing, storage and issuing processes Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent systems Experience of using IT systems to produce reports and correspondence which are timely, professional and accurate
Employer details Employer name NHS Blood and Transplant
Address NHSBT
Bristol
United Kingdom
BS34 7QH
United Kingdom
Employer's website https://www.nhsbt.nhs.uk/ (Opens in a new tab)