About this role
HEALTHCARE COMPLIANCE TALENT POOL – This is not a live vacancy, but a candidate talent pool
This is not an active vacancy. It is an ongoing talent pool for South African healthcare compliance and documentation professionals.
We are building a pipeline of qualified compliance and documentation professionals to be considered for remote, US-based opportunities as they become available through our clients. When a role opens, we will reach out directly to candidates whose profiles are the closest match.
ABOUT ISTA PERSONNEL SOLUTIONS
ISTA Personnel Solutions is a fast-growing, global BPO company. We are not a recruitment agency. We operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality operational support with precision, efficiency, and professionalism. We work across healthcare, ABA therapy, and broader professional services, connecting skilled South Africans with international operations that value quality and reliability.
WHO WE ARE LOOKING FOR
We welcome applications from professionals across healthcare administration and compliance disciplines, including:
Compliance coordinatorsHealthcare documentation specialistsVerification and quality assurance administratorsProvider credentialing administratorsInsurance billing and verification administratorsMedical or therapy administrative support professionalsABA therapy/Clinical support administratorsCase tracking and enrolment coordinatorsHealthcare operations support professionals
WHAT WE TYPICALLY LOOK FOR
Minimum 1–2 years of healthcare administration, compliance, or documentation verification experienceStrong written and verbal English communication skillsHigh attention to detail and accuracyComfortable working in structured, process-driven environmentsConfident with consistent follow-ups and accountability conversationsAbility to manage multiple cases and meet strict turnaround timesExperience working on portals, tracking sheets, or electronic systemsExposure to US healthcare, clinical or ABA environments is advantageous but not requiredBPO experience is a bonus
WORKING HOURS
Most roles require alignment to US business hours (EST, CST or PST) - Working hours subject to daylight savingsThis may include afternoon or evening shifts in South AfricaWorking on US and SA public holidays - Candidates will be reimbursed for SA Public holidays
REMOTE WORK REQUIREMENTS
All roles are fully remote. Candidates must have:
Fibre internet (minimum 25 Mbps) - Wi-Fi only will not be sufficientReliable backup power to manage loadshedding (UPS, Invertor, Generator, etc.)A dedicated, professional workspace
HOW TO APPLY
Submit your resume and complete the short screening questionnaire. There is no closing date, this pool remains open. Shortlisted candidates will be contacted as suitable roles becomes available.
We look forward to connecting with South Africa's healthcare compliance talent!