About this role
Job summary
You will be working in a multi disciplinary team based in central London supporting the clinical triaging and assessment of referrals of children and young people for autism and ADHD. You will be well supported with the role offering significant opportunities to develop your career further in a large mental health and community Trust. Key aims are:
To provide a high quality service to young people and their families/carers referred to CNWL ND SPA. To contribute to referral and triage pathways and processes within the SHINE service To promote the reputation of assessment services and provide triage and referrals management within professional guidelines and exercise systematic governance of practice within the CNWL ND SPA.
Main duties of the job
o Answer any calls to the SPA in a patient and courteous manner, and to screen and prioritise these appropriately.
o Undertake clinical triaging of referrals to the SPA, deciding on the correct care pathway.
o Refer on for assesssments where appropriate, arranging appointments and liaising with teams.
o Signpost referrals on as necessary into non-statutory, third sector services.
o Respond to calls and referrals within time limits set out in the SPA Operational Protocols, ensuring they are managed in a timely manner.
o Be fully conversant with statutory and non-statutory services across the boroughs in which CNWL operates and the provision of CNWL services in each borough.
o Ensure safe and effective delivery of care / advice to referrers, utilising own knowledge and skills.
o Build and maintain excellent working relationships with key stakeholders, such as GPs, schools, social services, , taking and triaging referrals as appropriate.
o Ensure that there is effective liaison / communication pathways with other services.
o Participate in both clinical and managerial supervision in relation to role.
o Monitor standards of clinical practice of the SHINE ND SPA, recommending changes where necessary.
o Be responsible for the maintenance of accurate patient records on relevant patient information system (ie. System One).
About us
We are a Trust that believes very much in a learning approach when incidents happen and support to staff to develop and progress in their careers. We expect your workplace to be a place of safety and for you to enjoy your work on a daily basis. While this job is initially a Monday-Friday role 9-5 there will be the opportunity for flexible working.
Job description Job responsibilities
In addition to what has already been listed:
Usingclinical judgement and risk assessments to keep the people using our services as safe as possible.
Safeguarding people by recognising and responding when a child might be at risk from abuse but also recognising their own limits and asking for help and escalating concerns when necessary.
Escalating safety concerns and by doing so acting as effective advocates for those who use our services.
Being open and transparent about your own practice.
Supervising the work of others.
Reflecting on everyday practice to identify areas where improvements in safety or quality can be made
Working with others to create a culture of continuous improvement.
Maintaining accurate, legible, comprehensive records.
Maintaining compliance with your mandatory training requirements
Person Specification
Qualifications Essential
Relevant professional qualification in a psychological or therapeutic field, Mental Health Nursing, Mental Health Social Worker Additional qualifications or training in child and adolescent mental health. Educated to degree level
Experience and Knowledge Essential
Experience working in child and adolescent mental health Significant experience of assessing complex mental health presentations. Experience either working as a member of a multi-disciplinary team or multi-agency working. Excellent knowledge and experience in mental health guidelines/ best practice and the range of mental health disorders/ illnesses Experience of the Children Act and Safeguarding Children legislation and protocols. Experience and/or knowledge of transition work and clinical care of young adults Excellent communication, assessment, planning and recording skills
Personal Job / Related Skills Essential
Ability to relate to young people and families. Broad understanding of equal opportunities and an ability to work in an anti-discriminating way Enthusiasm, flexibility and willingness to cope with the demands of what can be a stressful job. Ability to relate to professional staff from different agencies often at senior levels.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Central and North West London NHS Foundation Trust
Address The Gordon Hospital
Bloomburg Street
London
SW1V 2RH
United Kingdom
Employer's website https://www.cnwl.nhs.uk/work (Opens in a new tab)