About this role
Job summary
We are looking for a values-led, compassionate and capable senior lead with a demonstrable commitment to improving and supporting mental health, learning disabilities and autism services, offering best patient care and enabling staff as well as the ability to deliver high quality, robust programmes, drive delivery and manage relationships at all organisational levels.
Main duties of the job
The postholder will oversee and enable delivery of the team's transformational portfolio, as well as project lead their own complex areas, and provide dedicated work on strategic developments. This involves direct management of project managers who are delivering transformational change projectsfor adults and older adults, and for people with learning disabilities and autism.
This postholder is expected to take a specific leadership focus on the delivery of programmes relating to adult & older adult mental health, learning disability and autism pathways while also working flexibly across other areas as needed in response to transformation priorities. This includes working across internal and external partners as necessary and providing strategic direction, design and delivery & meaningful co-production. The postholder needs to be dedicated to partnership working and appreciate the value community partnerships, including with VCSE, can bring to statutory health and care services.
This means the postholder will need to be able to hold complex programmes, drive delivery at a senior level and delegate work to wider team members to enable successful implementation as required. The post will be expected to show clear leadership, reporting to senior members of the division and the trust on high profile work programmes and work streams.
About us
This post is a senior lead position in the Jameson Strategy, Transformation and Partnerships team, working across the Jameson Division within Central and North West London NHS Foundation Trust (CNWL) which provides adult mental health and learning disability services across North West London boroughs.
Our Vision
Wellbeing for life: We work in partnership with all who use our services to improve health and wellbeing. Together we look at ways of improving an individual's quality of life, through high quality healthcare and personal support.
Job description Job responsibilities
Please review the attached Job description for more detail about the role.
Main Duties and Responsibilities
1. System-wide Delivery, Service Redesign and Transformation Act as a senior team lead for transformation and strategy Oversight and responsibility of the delivery of service transformation, as well as any additional NHS 10 year Plan or Divisional deliverables identified Project lead complex programmes will full project management methodology Develop strategic direction and responses to complex problems, accounting for the changing health and care landscape locally and nationally Provide focus and support to embedding and sustaining changes from transformation & service development, enabling long term system change. This includes tracking progress and well as forward planning future delivery phases and setting the ground work for success Working with the divisional teams, support the prioritisation and delivery timelines Drive forward codesign and meaningful co-production as part of transformation Enable delivery within Integrated Care Partnerships and Integrated Care Systems, supporting development at neighbourhood, place and system level Lead, direct and support the Strategy & Transformation managers and wider clinical/ operation staff in the delivery of Transformation priorities Manage external consultant support that may be needed for specific projects Ensure that changes to ways of working are undertaken with identified stakeholders including commissioners, within the context of the health economy Contribute to the development of a culture within the Division of service improvement
2. Programme and Budgetary Planning and Management To ensure service redesign projects are undertaken using the agreed CNWL methodology and to ensure projects are planned and delivered using best practice processes and assurance discipline. To apply and demonstrate the value of utilising a structured project management approach tailored to the local context and project. To ensure that all projects are supported to develop project plans, business cases and project documentation as required. To assist in setting agreed timescales for main workstreams, key milestones to be achieved and contingency plans for areas requiring further work, consultation or negotiation for all projects undertaken. To have responsibility for establishing the project structures, e.g. Project Boards, and Task & Finish Groups. To facilitate and/or support flexible approaches to the delivery of project objectives, working with individual and large groups of staff, e.g. workshops, focus groups. To report on the progress of all projects to the appropriate management teams, project boards and executive board. To ensure that all project milestones and targets are monitored and project slippage is highlighted, and robust mitigating action planned. To have responsibility for the governance of projects, ensuring that management arrangements are robust, reports are professionally presented, accurate, impact assessed and that any concerns are escalated to an appropriate level. To work at a strategic level to ensure all projects meet national requirements and targets as necessary. Where relevant carry out research of accepted best practice and identify relevant benchmarks. To monitor all project dependencies and ensure that any issues between projects are resolved. To ensure that risk and issue logs are maintained for all projects, updated regularly and escalated as required. To encourage and support collaborative working across multiple staff groups, stakeholders and levels of staff. Where relevant, ensure that the views of patients or other service users are taken into consideration, including representation and/or co-production for larger scale projects. To create and maintain a portfolio of project management tools and methodology that will act as a CNWL resource and develop the role and application of project management across CNWL. To support Quality Improvement, ensuring teams are aware of this methodology, providing advice and support as appropriate.
3. Managerial Responsibility To provide leadership with effective supervision and performance management that is positive and enabling to all staff Line management of Strategy and Transformation Manager, project managers and oversight of staff To manage staff to ensure project deliverables are achieved to agreed time, quality and budget. To manage external support that may be required for specific projects To be able to work in a leadership role and make decisions to meet tight and often changing timescales Ensure own budgets are controlled and managed in accordance with Trust policy.
4. Partnership Working To work in partnership with staff from other trusts to form pathways that support and improve high quality patient care. To promote and support better integrated working between teams within the trust, including integrated working between physical and mental health services to ensure the best possible pathways for patients Develop robust partnership working arrangements with divisions/services and external stakeholders as appropriate in order to support and enhance programmes and ensure the success and delivery of overall project delivery plans. To develop constructive and productive working relationships with clinical, managerial and nursing directors.
Person Specification
Qualifications Essential
Degree or equivalent relevant experience Masters or Post Graduate degree in management or equivalent years of demonstrable experience in a relevant programme management role
Desirable
Programme Management qualification Training in use of management consultancy techniques/strategic development tools e.g. D-5 methodology
Experience Essential
Relevant NHS experience or similar environment working with senior leads Experience of roles managing and motivating staff Experience of delivering projects within clinical services Experience leading and delivering high profile national and regional asks from Concept to delivery Experience in development of funding proposals/bid leadership Relevant experience of working a project environment Experience of delivering projects/programmes with a digital component
Desirable
Experience working closely with or in the voluntary sector/community social enterprise
Knowledge Essential
Knowledge of programme and project management Outstanding knowledge and understanding of the NHS 10 Year Plan and community mental health framework
Desirable
Knowledge of the emerging NHS landscape including Integrated Care Systems and Integrated Care Partnerships Knowledge and understanding of the Mental Health Investment Standard, operational planning and budget management Knowledge and understanding of clinical services
Skills and Abilities Essential
Ability to provide and receive highly complex, sensitive or contentious information, and present sensitive information to large groups Experience and knowledge to plan over short term, medium and long term timeframes Ability to identify and resolve delivery challenges, and design problem solving solutions Ability to build a credible reputation amongst, senior management teams, clinical staff and peers Ability to develop and maintain communication with people about difficult matters and/or in difficult situations, varying language and style as appropriate
Desirable
Excellent excel, data analytics and basic modelling skills
Personal disposition Essential
Ability to influence a broad range of stakeholders Ability to make difficult decisions working to tight and often changing timescales Ability to travel across the CNWL geographical area
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Central and North West London NHS Foundation Trust
Address The Gordon Hospital
Bloomberg Street
London
SW1V 2RH
United Kingdom
Employer's website https://www.cnwl.nhs.uk/work (Opens in a new tab)