About this role
Job summary
Fixed Term / Secondment - 12 months
A fantastic opportunity to be a member of our resourcing/ Partnering leadership team and make a significant contribution to support the provision of high quality patient care.
Working closely and collaboratively with service managers along with fellow resourcing partners, People partnering team, Transactional Hub service and members of the wider HR department, you will be a self-starter, managing your own workload to achieve the outcomes of the various resourcing projects you are responsible for.
You will have significant senior people resourcing experience within the NHS and be confident in building strong and effective working relationships with senior managers and HR colleagues, in order to influence the workforce and recruitment planning agenda for your division and contribute to achieving the Trust's operational plans. Partnership working and innovative resourcing methods will be key to your success in this role, so you must be comfortable in having challenging and difficult conversations to drive essential recruitment projects forward.
Please ensure your application clearly states why you are the right person for this role including how you align to our Trust values.
We look forward to receiving your application.
Interviews Date - TBC
Main duties of the job
You will collaborate closely with senior leaders, workforce planners and external partners to address immediate workforce challenges and prepare for future demands.
Proactively engage and strengthen relations with key stakeholders within the organisation to gain feedback on the recruitment service and their requirements and suggest changes/improvements to processes and practices. Work collaboratively as part of the HR team to establish and introduce the conditions for the Trust to become an employer of choice.
This role demands a proactive and forward-thinking individual who can provide expert advice to stakeholders, produce high-quality reports to inform decision-making, and represent the Trust at regional and national forums. It is an exciting opportunity to make a meaningful impact on workforce sustainability and organisational success.
Please note: the Job description attached is being reviewed
About us
There's a place for you at CNWL, we are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home.
Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.
Job description Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Build a collaborative business relationship with managers and candidates providing complex information and advice relating to the recruitment and temporary resourcing process. Be the Trusts in house expert and first point of contact in respect of legal and practical requirements, arrangements and details for international recruitment of non-medical staff, including the application for, and renewal of, Certificates of Sponsorship for overseas staff. Investigate and resolve complex queries and complaints regarding the recruitment or temporary resourcing service ensuring that any recommendations for improvement are implemented. Produce reports in relation to recruitment and temporary staffing, if necessary tailoring them to suit requirements, completing analysis as required. Work with other HR staff and line managers to facilitate effective working relationships with staff side and professional body representatives. Be an active member of the HR team attending and participating in internal and external meetings as appropriate. Work closely with HR Business Partners to assist managers in producing resourcing plans, appropriate job descriptions, person specifications and recruitment advert wording. Liaise with a range of external stakeholders including local employers, HEE, NHS Improvement, NHS Employers, staff side organisations, professional bodies and registrant organisations.
RECRUITMENT
Manage the recruitment team to ensure they provide a high quality and effective end to end recruitment process. Take responsibility for supporting the Recruitment Team Leader responsible for international recruitment in organising international recruitment activity and settlement arrangements for nursing recruits as agreed with the Head of Resourcing and key stakeholders. Attend Trust and Divisional recruitment and retention meetings as requested and other such groups (including EDI work streams), presenting reports and contributing ideas regarding designing and developing recruitment/resourcing campaigns and strategies. Take responsibility for organising, co-ordinating and attending recruitment events held within the Trust or external venues as requested with the assistance of members of the recruitment team as agreed by the Head of Resourcing. Monitor and evaluate the recruitment team performance levels against KPIs and SLAs. Identify ways of improving team and individual performance levels. Develop and monitor Standard Operating Procedures to ensure high quality and consistent service delivery Support the Recruitment Team Leaders in planning team resource needs and managing workload distribution, allocating tasks, monitoring the impact and make further changes to ensure effectiveness. Ensure that all pre and post recruitment employment/contractual documentation are properly processed in accordance with local and national statutes and regulations for all staff including fixed term, permanent and bank workers. To provide a comprehensive system of pre and post-employment checks and record/maintain appropriate records on ESR and other Trust databases. Ensure that arrangements that are in place to set up new recruits on payroll and to induct them into the Trust are adhered to and remain fit for purpose. Ensure the maintenance of comprehensive employee resourcing records and associated IT systems such as TRAC and EDM, undertaking quality checks and audits as appropriate. To develop, maintain and monitor feedback forms, surveys and verbal feedback from managers and candidates and develop action plans to make improvements where necessary. To lead on the recruitment of VSMs and Non-Executive Directors as agreed by the Head of Resourcing. To develop, deliver and review the Trusts Recruitment and Selection training, for recruiting managers and service users, liaising with other subject matter expert leads (such as EDI Manager and Education Manager) to ensure the training is inclusive and fit for purpose. To arrange and hold recruitment engagement sessions with recruiting managers to ensure excellent working relations, to build on the reputation of the team and learn from feedback received; making any recommendations for process changes to the Head of Resourcing in the first instance. Deal effectively with customer complaints and service related issues, liaising with Key Recruitment Managers where appropriate. To represent the Trust, at the request of the Head of Resourcing, at Regional NHS meetings and other related external meetings providing feedback to the Head of Resourcing. Assist the Head of Resourcing in identifying and implementing changes to the Trust processes and procedures related to streamlining. To carry out audits of recruitment process and pre and post-employment / contractual documentation to ensure that the Trust policies and procedures have been adhered to. To monitor the recruitment process, reviewing the performance of the Team members, to ensure that is of high quality, efficient and effective.
RESOURCING
Working with the Temporary Staffing Manager, play a key role in developing a regional leading temporary staffing service. Produce regular reports relating to Temporary Staffing and Healthrostering matters, if necessary tailoring them to suit requirements, completing analysis as required. Provide expert advice on complex business issues and risks relating to matters relating to Temporary Staffing, Healthrostering and People Services and liaise with business leads and divisional directors to identify where resourcing requirements represent a business risk and to develop appropriate project plans and strategies to increase efficiency and to mitigate risk. Work with key business managers to establish strategic plans to deliver optimum temporary staffing activity to the services you partner in order to meet Trust objectives. Working with the Temporary Staffing, People Services and Rostering Team leaders, ensuring they provide an effective and efficient service. Support the Temporary Staffing, People Services and Rostering managers to investigate and resolve complex queries and complaints regarding the resourcing services, ensuring that any recommendations for improvement are implemented. Keep the resourcing services managers informed on the Temporary Staffing picture and performance for the services within your allocated division. Ensure the resourcing teams are fully informed of current and future activity, to ensure resource planning facilitates sufficient manpower to manage demand. Through your knowledge of the services you partner, support with recruitment plans for the Trust Bank. Through the use of data and temporary staffing knowledge, support the creation and implementation of plans to decrease agency spend and bank usage. Factor temporary staffing usage into recruitment plans. Using your knowledge of service need, support in developing the Trust Bank into a talent pool. Create and implement plans to use the Trust Bank as a talent pools, filling substantive positions.
PROJECTS
To undertake ad hoc projects in conjunction with other members of the HR Team. Support the development and implementation of HR policies and procedures particularly related to the recruitment and resourcing services.
Person Specification
Education Essential
Educated to degree level or equivalent experience in professional field Sound intellectual skills evidenced by general education to degree level or equivalent combination of diploma level education (HND/NVQ4/CPP), short courses and experience Working towards CIPD level 5 qualification or equivalent experience Evidence of Continual Professional Development
Desirable
Chartered member of CIPD
Experience Essential
Good awareness of Human Resources issues, policies procedures and recognised best practice Sound understanding of the scope and practical application of current and impending statutory employment legislation relating to recruitment and temporary staffing.
Desirable
Knowledge of current NHS terms and conditions Knowledge and understanding of key issues within the NHS and/or other public sector organisations
Skills and knowledge Essential
Excellent time, project, organisational and administrative skills and the ability to set up office systems and monitor, review and implement changes to existing working practices and sustain improvements Excellent interpersonal skills and the ability to utilise them to communicate effectively within a co- operative multi-disciplinary and team based working environment Able to interpret and provide advice on terms and conditions, policies, procedures and employment legislation
Desirable
Able to produce clear, concise, accurate and comprehensive minutes and notes of meetings and hearings Demonstrable experience of job evaluation / grading systems.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Central and North West London NHS Foundation Trust
Address Trust HQ
350 Euston Road
Regent’s Place, London
NW1 3AX
United Kingdom
Employer's website https://www.cnwl.nhs.uk/work (Opens in a new tab)