About this role
Job summary
We are looking for an enthusiastic, organised and proactive Assistant Practice Manager to join our friendly and well-established primary care team.
This is a 7-month maternity cover position (with the potential to extend), starting mid to late October. This is an excellent opportunity for someone looking to further develop their leadership and operational management skills within a supportive and forward-thinking practice.
This is a varied and rewarding role supporting the Practice Manager in the day-to-day operational running of the practice. You will play a key part in ensuring high-quality patient services, smooth operational delivery, and ongoing service improvement.
You will initially work alongside the current Assistant Practice Manager before their maternity leave, ensuring a smooth handover and continuity of service.
We are looking for someone who is:
Experienced in primary care or healthcare management
A confident team leader with strong organisational skills Able to prioritise and manage a varied workload independently An excellent communicator with a proactive, solutions-focused approach Passionate about improving patient services and team performanceExperience using EMIS and/or Docman would be advantageous.
This is an excellent opportunity for someone looking to develop their leadership and operational management skills in a supportive environment.
No recruitment agencies please
Main duties of the job
Operational & Practice Management
Performance, Claims & Reporting
Workforce & HR support
Clinical System & IT
Patient Services & Compliance
Estates, Facilities & Heath & Saftey
Governance & Compliance
Service Coordination & Campaigns
Additonal Operational duties
About us
We are a friendly Practice, serving a diverse community of approximately 10k patient list. With a multidisciplinary team comprising of GPs, Nurses, Advanced Nurse Practitioners, Healthcare Assistant, Medical Administrator/Receptionists, Pharmacists and Pharmacy Technician
Job description Job responsibilities
Please note this is not a comprehensive list of responsibilities, please refer to the Job Description attached for the full list.
Person Specification
Experience Essential
Experience of working with the general public Experience of working in a health care setting Experience of workforce planning NHS / Primary Care General Practice experience
Desirable
Experience of leading multidisciplinary teams Experience of performance management, including appraisal writing, staff development and disciplinary procedures Relevant health and safety experience Experience of producing agendas and minutes for meetings
Qualifications Essential
Good standard of education with excellent literacy and numeracy skills
Desirable
Leadership and / or Management Qualification
Skills Essential
Excellent communication skills (written, oral and presenting) Strong IT skills (generic) Excellent leadership skills Strategic thinker Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment EMIS / Docman user skills Effective time management (Planning & Organising) Ability to develop, implement and embed policy and procedure Ability to motivate and train staff
Desirable
Proven problem solving & analytical skills
Other requirements Essential
Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintains confidentiality at all times
Personal Qualities Essential
Polite and confident Flexible and cooperative Excellent interpersonal skills Motivated and proactive Ability to use initiative and judgement Forward thinker with a solutions focused approach High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Confident, assertive and resilient Ability to drive and deliver change effectively Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Surrey Heath Community Providers Ltd
Address Theta Building, Lyon Way
Frimley
Camberley
Surrey
GU16 7ER
United Kingdom
Employer's website https://www.surreyheathcommunityproviders.co.uk/ (Opens in a new tab)