About this role
Job summary
We are looking for a dynamic forward thinking individual to work within the Fast Track Office. We are looking for someone who likes a challenge and thrives in a fast paced and busy environment.
If this is you and you would like to be part of the continually evolving Fast Track team within Cancer Services at North Bristol Trust then please apply.
Main duties of the job
Applicants will need to be a good team worker as well as able to work independently. They will need to be flexible, and able to use their own initiative working proactively with colleagues to ensure waiting time targets are achieved. The post holder will be responsible for prioritising own workload and ensuring data quality and customer service are met to a high quality standard.
You will also need to be able to demonstrate your excellent IT skills and your ability to plan, prioritise, manage your time and problem solve effectively.
About us
Cancer Services is a fast paced and friendly environment, where we work together to ensure the best outcome for every patient.
Job description Job responsibilities
Negotiate patient appointments to attend Urgent Suspected Cancer clinics, working against CWT standards via the telephone, including any changes to pre-planned dates Ensure all relevant patient information is recorded on the Trusts PAS system and updated accordingly To be the point of contact in the Trust for Urgent Suspected Cancer clinic enquiries from patients and staff Work flexibly and provide cross cover for colleagues in the Department
Person Specification
Person Specification Essential
organisational skills problem solving Team working
Desirable
Previous experience of working in a medical environment Experience of the E-Referral system and booking appointments on medical systems
Education/Training/Qualifications Essential
Educated to GCSE standard or equivalent as a minimum requirement
Work Experience Essential
Experience of using Microsoft packages and/or data entry
Desirable
Previous experience of working in a medical environment Secretarial/typing experience Experience of the E-Referral system and booking appointments on medical systems
Knowledge/Skills/Abilities Essential
Excellent attention to detail Good Keyboard skills Ability to plan own workload
Personal Qualities/Special Circumstances Essential
Self confidence Team player who is also able to work on own initiative Good telephone manner Ability to work under pressure
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North Bristol NHS Trust
Address Kendon House, Southmead Hospital
Kendon Way, Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website https://www.nbt.nhs.uk (Opens in a new tab)