About this role
Job summary
This role is situated within the Microbiology Administration Team, providing support to deliver a consistently high-quality service, promoting excellent customer service and effective working relationships. This is a non-patient facing role and is predominantly at the University Hospital of Wales.
The post holder is required to liaise with colleagues across Public Health Wales and partner organisations, work to deadlines and ensure professional standards are maintained. The post holder will be expected to perform duties consistent with training, skills and experience, being appropriately responsive to pressures or changes in workload supporting clinical and scientific laboratory staff.
Main duties of the job
The post holder will carry out administrative duties including call handling, a large amount of data entry and may be required to support low level minute taking on occasion. Training will be provided.
There may be requirement to provide cover at the University Hospital of Llandough Microbiology laboratory infrequently and requirement to cover the UHW Microbiology Stores role, for which training will be provided.
About us
We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications Essential
Intermediate IT skills/GCSE/NVQ Level 3 or equivalent experience Good standard of education together with a high level of numeracy, written and spoken English
Desirable
NVQ in Customer Service
Experience Essential
Demonstrable experience in an administrative role Working experience of Microsoft Office Suite Experience of dealing with and recording confidential and sensitive data
Desirable
Experience of working in an NHS environment Experience of using Procurement systems e.g. Oracle Experience of setting up and organisation of meetings using Outlook and Teams
Skills Essential
Excellent written and verbal communication skills Organisation and time management skills Excellent customer service skills Problem solving and fact finding skills Ability to work within a team and take direction from line-manager Ability to work on own initiative and manage own workload
Desirable
Minute taking skills
Knowledge Essential
Ability to work in a busy environment Understanding of health and safety in a laboratory environment Good knowledge of MS Office Suite Working knowledge of filing/data systems including record management
Desirable
Knowledge of Public Health Wales / NHS in Wales Familiarity with medical/scientific practices and terminology
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Public Health Wales
Address University Hospital of Wales
Heol Heath
Cardiff
CF14 4XW
United Kingdom
Employer's website https://phw.nhs.wales/ (Opens in a new tab)