About this role
Job summary
Oxford University Hospitals NHS FT are looking for an Anticoagulation Administrator to join their team. The successful post holder will be responsible for the provision of administrative duties within the Thrombosis Service, based in their Oxford Centre.
The Oxfordshire anticoagulation and DVT service operates across two sites; the Haemophilia and Thrombosis Centre at the Nuffield Orthopaedic site, and the pathology department at the Horton site. The service is responsible for the management of patients in Oxfordshire taking anticoagulation medication and comprises education clinics, point of care clinics, and remote telephone and software assisted dose titration. With a caseload of often long term patients the thrombosis team get to know the patients well and enjoy interacting with them on the phone and in person on an outpatient basis.
This post demands a high degree of knowledge and accuracy in administrative procedures as well as excellent knowledge of Microsoft Office products and bespoke anticoagulation management programmes (although bespoke packages can be taught).
Main duties of the job
DVT & Thrombosis Main Responsibilities:
To administrate the Oxfordshire Anticoagulation service at the Nuffield Orthopaedic Centre. To communicate dosing information and changes for patients on vitamin K antagonist medication to patients and the multi-disciplinary team (MDT). To staff the incoming telephone helpline associated with the Oxfordshire anticoagulation service. To provide advice and assistance to anticoagulation patients, deal with queries and triage calls, forwarding them to the most appropriate member of staff who will deal with them
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
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If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Job description Job responsibilities
Please read the attached Job Description & Person Spec carefully for the full information regarding the position
Person Specification
Assessment Criteria Essential
Good general level of education (5 GCSEs inc English or equivalent), or equivalent working experience IT Literate Confident speaking to professionals and others on the telephone Be able to work as part of a team Be able to prioritise
Desirable
Experience of data entry Previous experience within the NHS/public sector. Digital transcription experience. Knowledge of medical terminology. Use of healthcare systems, such as EPR, LIMS etc Understanding and knowledge of the Trusts values
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Oxford University Hospitals NHS Foundation Trust
Address Oxford Haemophilia and Thrombosis Centre
Old Road
Headington
OX3 7LL
United Kingdom
Employer's website https://www.ouh.nhs.uk/ (Opens in a new tab)