About this role
Job summary The key function is to support NHS Property Services in delivering building services maintenance and repairs across the NHS to ensure buildings are maintained to the highest standards and to provide a safe and secure environment for staff and customers.
To manage Facilities and Hard Services Delivery across multiple locations providing a high quality and cost-effective service to customers/the organisation. Key aspects of this role may include the management and supervision of the local Hard F
Main duties of the job Ensure compliance in accordance with all NHSPS Health, Safety & Wellbeing Policies, relevant NHSPS Technical Guidance, Process and Procedures, Statutory Regulations, Approved Codes of Practice and any applicable aspects of HTMs.
Can implement new standards and lead change to manage continual improvement.
To conduct quality audits of works to ensure minimum organisational standards are met and maintained and to take immediate corrective action when required where audits do not meet such standards. To undertake toolbox talks and lead health & safety compliance across teams.
You may be required to manage colleagues and undertake tasks in disciplines other than your own.
Meet with customers and contractors to ensure works are delivered to organisational standards and where applicable to resolve first line customer complaints or (when appropriate) escalate to immediate line manager with a view to providing accurate information/recommendations for corrective action to be taken.
Responsible for the supervision, health, safety, and wellbeing of the building services team.
About us NHS Property Services Ltd is one of the largest property owners in the UK, with a £3 billion asset portfolio, some 4,000 properties, 5,600 employees and an annual income of over £700 million.
Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award-winning, state-of-the-art integrated health campuses.
Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy.
Job description Job responsibilities At NHS Property Services, our people are at the heart of everything we do. We're committed to creating a workplace where colleagues feel valued, supported, and empowered to make a meaningful impact. As part of our mission to Get, Grow, and Keep Great People, we're continuing to strengthen the way we deliver high-quality, safe, and compliant services across our estate.
We now have an exciting opportunity for an experienced, proactive and people-focused Technical Services Supervisor. This is a fantastic role for someone who thrives on leading teams, managing operational delivery, and ensuring high standards across a diverse property portfolio that supports NHS colleagues and patients.
About the Role
As a Technical Services Supervisor, you will play a central role in leading the delivery of Hard FM services across a portfolio of sites in South London. Based at Erith Health Centre, you will oversee multiple locations, ensuring compliance, performance, and service excellence across all building services activities.
A key aspect of your role will involve managing a team of multi-disciplined engineers, ensuring workloads are effectively planned and delivered, and supporting the smooth running of both planned and reactive maintenance. You will also work closely with Senior Contract Managers and Estate Coordinators to ensure services are aligned and operating efficiently.
This is a highly collaborative role requiring strong leadership, excellent organisational skills, and confidence in working within a systems-driven, compliance-focused environment.
Who You Are
You are an experienced and driven leader who enjoys managing teams and delivering high-quality services. You bring strong technical knowledge, excellent communication skills, and a proactive approach to problem-solving.
You take pride in developing teams, maintaining standards, and ensuring operational delivery runs smoothly across multiple sites. Attitude is key - you are positive, motivated, and able to build strong working relationships with colleagues and stakeholders.
Key Responsibilities
Leading and managing a team of multi-disciplinary engineers across multiple sitesPlanning and monitoring workloads to ensure efficient service deliveryOverseeing Planned Preventative Maintenance (PPM) and reactive worksManaging contractor performance and ensuring compliance with required standardsMonitoring team performance, training, and mandatory compliance requirementsUsing CAFM systems to manage workflows, reporting, and maintenance activitiesCarrying out site visits and working collaboratively with wider operational teamsSupporting a culture of continuous improvement and high performanceCan handle routine tasks and social interactions within a work environment. Ability to absorb policy and guidance necessary for the role.
Skills & Experience Proven experience managing teams, ideally within a building services or FM environmentStrong technical background with NVQ Level 3 (or equivalent experience) in building servicesExperience using CAFM systems and managing compliance processesExperience managing contractors and maintenance programmes (PPMs)Health & Safety qualification (e.g. IOSH) - desirableFull UK driving licence (manual) - essentialCan handle routine tasks and interactions within a work environment and apply policies and procedures effectively
Where you'll be
This is a full-time, permanent role based in South London, with a core base at Erith Health Centre and responsibility for sites across the surrounding area
You will work 37.5 hours per week, Monday to Friday, 8:00am - 4:30pm.
What we can offer you
We understand how important life is outside of work so, as well as a competitive salary starting from £51,000, we will also offer: 27 days annual leave + 8 days bank holiday with the option of buying additional weeks leaveA Smarter Working Policy, supporting flexibility where possibleTraining and development opportunities through our Professional Excellence FrameworkSMART Pension contribution with up to 6% employer contributionA range of flexible benefits, including NHS retail discounts and Cycle to Work SchemeColleague Assistance Programme to support wellbeing
An organisation with a purpose
We are an organisation with a passion for giving back. Putting money back into the NHS, supporting our communities, and working towards becoming net zero carbon by 2050, we ensure every colleague has the opportunity to make a real difference.
At NHS Property Services, we're committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process and in the workplace to support your needs.
We celebrate diversity and are committed to creating an environment where people love to work and can fulfil their potential.
Person Specification
Qualifications Essential
Specialist knowledge acquired through experience or qualification.
Hold level 3 NVQ or equivalent in related building services.
Formal apprenticeship or craft trained within building services.
IOSH Managing Safely or equivalent
Full UK Driving Licence.
Experience Essential
Proven experience working within a buildings maintenance environment managing or supervising a mixed ability maintenance team
Experience of managing people related activities to a high standard i.e., disciplinary/absence management etc.
Working within the requirements of method statements or permit to work.
Experience delivering maintenance services to a specification such as SFG20.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NHS Property Services Ltd
Address 50 pier road
London
DA8 1RQ
United Kingdom
Employer's website https://www.property.nhs.uk/careers/ (Opens in a new tab)