About this role
Job summary
Are you a self-motivated individual, committed to excellent customer service with great interpersonal skills?
Dorset Healthcare are looking for enthusiastic individuals to drive in the community as Urgent Care Assistants for the Dorset Integrated Urgent Care Service across Dorset.
You will be joining a dedicated team that supports patient care, safely driving clinicians to Dorset community based patients and supporting in the delivery of care in patient's homes where appropriate and training has been undertaken.
This role is based in Shaftesbury at Westminster Memorial Hospital. Full training and development will be offered to successful candidates.
This role is a permanent part time position supporting a 24/7 service. Shift patterns will include public holidays, evening, late shifts and weekends. Enhanced shift allowance will be paid for out of hours working.
Rotas available are 15.75 and 15.5 hours per week. Rotas are included in attached documents.For more information, please contact Lauren Hull, DIUCS CATS Duty Manager, [email protected]
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Main duties of the job
This role is varied and interesting where candidates require good communication skills with the ability to interact professionally with patients, relatives and other staff groups.
Responsibilities include:
Maintain adequate stock and drugs in the urgent care cars
Carry out daily safety vehicle checks
Ensure the cars are kept well organised and clean
To cover receptionist when required
To assist the clinician in delivering care in the patients home
Accepting cases from dispatch and driving the clinician to the next visit
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Job description Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Person Specification
Knowledge, Skills & Training Essential
Ability to remain calm and effective at times of patient /patient family emotional distress. Customer Care skills IT Literate, use of Microsoft Packages Knowledge of safe Manual Handling techniques
Education and qualifications Essential
Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively A good general standard of education
Desirable
Level 3 Care Certificate Current First Aid at Work Certificate Knowledge of Hospital/Patient requirements
Driving Essential
Full Driving Licence.
Desirable
Category D1 and C1 on Driving Licence;
Aptitude and personal characteristics Essential
Strong interpersonal skills including compassion and empathy Ability to manage changing priorities
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Dorset HealthCare University NHS Foundation Trust
Address Westminster Memorial Hospital, Shaftesbury
Abbey Walk
Shaftesbury
SP7 8BD
United Kingdom
Employer's website https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)