About this role
Job summary
Senior Medical Secretary/Waiting List Officer
37.5 hours
Band 4
Permanent post
The Medicine Division is a dynamic and fast-paced environment offering a wide range of opportunities to broaden your experience. You'll be part of a collaborative team that values professionalism, mutual respect and continuous improvement. We pride ourselves on creating a positive workplace where staff feel supported, listened to and able to develop their careers. This is an excellent opportunity to play a key role at the heart of clinical services, working closely with Consultants and multidisciplinary teams to deliver outstanding patient care.
As a Senior Medical Secretary/Waiting List Officer, you will be a highly valued member of the Medicine Division, providing comprehensive and proactive secretarial support to Consultant-led teams. You will act as a point of contact for clinicians, patients and external agencies, ensuring high standards of communication, organisation and professionalism at all times.
Main duties of the job
To provide a comprehensive and effective secretarial, waiting list and administrative service to a consultant(s) and their medical team.
To administrate waiting lists and organise patient day case admissions.
To undertake the audiotyping of clinical and non-clinical correspondence within their specialty area.
Responsible for escalation and overdue results
The post-holder will be required to use systems such as Patient Centre, Advantis, Pathway Monitoring System (PMS) and the Big Hand Digital Dictation System.
You are expected to work with minimal supervision, and work to tight deadlines, which can cause pressure, also exercising sound judgement and decision-making skills.
There will be a requirement to cover for colleagues during periods of absence.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance - for loans, savings, budget planning and tips on managing debt Stockport Credit Union- for local financial advice
Job description Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Health and Care Worker or Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum lset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Person Specification
Education & Qualifications Essential
5 GSCE / O-Level inc English Language or equivalent or relevant experience RSA II Typing or equivalent OR equivalent typing experience
Desirable
AMSPAR or other medical secretarial or relevant experience European Computer Driving Licence (ECDL) or relevant experience
Skills & Abilities Essential
Excellent communication and interpersonal skills Ability to prioritise Reliable and works to high standards Adaptable to change
Experience Essential
Secretarial experience Working in a team Maintain confidentiality Audio typing
Desirable
Previous NHS experience Advanced keyboard skills
Knowledge Essential
Microsoft word Conversant with secretarial procedures/administrative practice Medical terminology
Desirable
Microsoft Excel Digital dictation systems Patient pathway Management (RTT)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Stockport NHS Foundation Trust
Address Stockport NHS Foundation Trust
Poplar Grove
Stockport
SK7 2JE
United Kingdom
Employer's website http://www.stockport.nhs.uk/ (Opens in a new tab)