About this role
Job summary
PREVIOUS APPLICANTS NEED NOT APPLY.
Exciting Opportunity: Join the UHL Security Service as a Healthcare Security Team Leader
Are you excellent at working with patients, visitors, and staff? Do you want to help keep our staff and patients safe and secure across UHL properties, whilst caring for our patients?
We are looking for calm, capable individuals who can handle challenging situations, de-escalate conflicts, and ensure a safe environment for everyone.
If you can answer "yes" to the above, we encourage you to apply for a Team Leader role in UHL Security.
We offer:
A 42-hour Agenda for Change contract Comprehensive training for successful applicants
Join us in making a difference--apply now!
Main duties of the job
The post holder will be part of and lead a team that provides 24 hour security cover, providing a high profile visible service, giving effective protection to the patient, visitors, and staff. The service protects UHL property against theft, and vandalism, and secures all buildings within the site.
The post holder is responsible for recording all security incidents and completing all appropriate documentation by means of computer and/or written paper work.
The post holder will work closely with Leicestershire police providing statements at request.
The post holder will monitor CCTV in compliance with the data protection act 1998 and UHL policy of such data.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
we are compassionate, we are proud, we are inclusive, and we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description Job responsibilities
Responsible for the day to day management of the security team including the completion of timesheets;
Prioritise resources and maintain a responsive service to deal with reactive requests from clinical/operational staff, patients, visitors and the police.
Response for the planning of work within the team and the creation of a rota to reflect this;
Liaising with other teams leaders and security manager to resolve staffing issues e.g. when there are shortfalls in the rota or when additional work is requested;
Agreeing and monitoring annual leave allocation to ensure the needs of the service are met;
Ensuring all team members are working within the working time directive;
Plan the utilisation of staff resources including bank staff to optimise the efficient use of resources;
Monitoring sickness absence and completing return to work processes;
Conducting appraisals for all team members and logging in a timely manner to ensure progress as appropriate;
Coach and mentor junior members of the security team;
Monitoring of mandatory training for all team members;
Assisting the security manager in the recruitment and selection process;
Act as main contact for any HR or operational issues raised by team members, advise and signpost team member appropriately;
Continually review work procedure and practice, proactively bring about change to policies and procedures and therefore ensure continued service improvements (including taking comments from team members in regards to process and procedures);
Receive and act on reports of any security equipment faults;
Prevention and development of security initiatives. Plan crime prevention initiatives.
Assist with carrying out risk assessments in all areas of the Trust to identify security weaknesses and formulate action plans to ensure a consistent approach to risk management;
Formulate budgetary spread sheets detailing departmental charges for additional security presence e.g. bed watching.
Person Specification
Training & Qualifications Essential
Good spoken English Good standard of overall education Good understanding of Health and Safety Evidence of regular updating of formal physical skills. formal training for security guards
Desirable
SIA (Security Industry Standard) certificate* dated within the last 3 years or equivalent experience. SIA Licence* (Security Industry Standard) or equivalent formal training
Experience Essential
Knowledge of site lay out Experience of working within a team Experience of working on own initiative Experience of working with public
Desirable
Previous experience of working in a large organisational Experience of security duties Experience of working to/within specific contract terms.
Communication and relationship skills Essential
Good communication skills Requires a professional and sympathetic approach to people. Use of communication equipment including telephone and two way radio. Calm and friendly under pressure
Analytical and Judgement skills Essential
Able to use monitoring systems for security. Analysis of information during day to day work including the questioning of individuals to establish facts
Desirable
Previous CCTV experience
Skills Essential
Restraint procedures, monitoring of security systems via VDU usage. Patrolling site, restraint of violent and aggressive people.
Planning and organisation skills Essential
Understanding prioritising tasks Understanding written instructions
Desirable
Working in a hospital environment
Equality, Diversity and Inclusion Essential
Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Other requirements specific to the role Essential
Tidy and professional in appearance Conscientious, hard working and dedicated Enthusiastic Reliable and flexible Maintain level of general alertness during the shift, responding to violent/sensitive situations, dealing with distressed people Full UK Manual Driving Licence
Desirable
Basic knowledge of the law
Commitment to Trust Values and Behaviours Essential
Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals of Leicester NHS Trust
Address Leicester Royal Infirmary
Infirmary Square
Leicester
LE1 5WW
United Kingdom
Employer's website https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)