About this role
Job summary
We are looking for an enthusiastic Research Administrator to join our friendly oncology research team here at the Queen Elizabeth Hospital.
This varied role will involve maintaining study finances, providing administrative support, maintaining accurate records and databases, producing meeting minutes, and acting as a key point of contact for staff and external stakeholders.
The successful candidate will have excellent communication and organisational skills, strong attention to detail, and experience using a range of IT systems. You will be able to prioritise workload, manage confidential information, and work effectively within a busy team environment. The successful candidate will need to be able to demonstrate an ability to work under pressure and to tight deadlines.
This is an excellent opportunity for an experienced administrator looking to contribute to high-quality patient-focused research services.
For further information please contact Sanya Shafiq, [email protected] or Leila Baghdadi, [email protected].
Main duties of the job
Key Responsibilities:
Research Study Finances
1.To initiate set-up of invoicing record with lead nurses and clinical trial administrators during study set up, ensuring that the record accurately reflects the study protocol.
2.To maintain a record of transactions for each study within the cancer research team (CRT).
3.To initiate the invoicing process for income due for studies carried out in the CRT
4.To maintain accurate records of patient expenses related to research studies
5.To liaise with RD&I finance as well as research sponsoring organisations regarding trial invoices
Administration
6.To take a lead role in ensuring that all information related to patient visits is captured accurately within invoicing logs.
7.To be the main contact for invoicing queries for both internal and external research teams.
8.To manage and update filing systems related to invoicing and income, ensuring an accurate record is maintained for each research study as required by reporting metrics. To create and develop new files and systems where appropriate.
9.To be responsible for the collection and collation of trial data and completion of trial documentation in accordance with trial protocols.
General Support
10.To help the research team with administration tasks such as archiving, filing, ordering office supplies and room booking.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications Essential
*Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4 *Business Administration NVQ level 3 or equivalent experience in an administrative environment
Experience Essential
*Evidence of working with the general public/patients *Evidence of using finance systems *Working knowledge of computerised systems & ability to learn quickly. *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook) *Experience of using IT systems *Must be able to demonstrate an understanding of equality and diversity
Desirable
*Recent experience of working in a busy environment *Recent experience of working in healthcare
Additional Criteria Essential
*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion *Ability to deal professionally with enquiries from staff, patients and visitors *Good keyboard/ IT skills *Good organisation skills and ability to multitask *Able to work effectively alone or as part of a team *Good time management skills *Ability to problem solve *Understand confidentiality and apply the principles in every day working practice *Ability to pay attention to detail where there are predictable interruptions to the work pattern *Ability to deal with stressful situations and sensitive issues *Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Mature open and flexible approach to work *Demonstrates care and compassion *Good inter-personal and communication skills *Good organisational skills *Work effectively and flexibly as part of a team to meet the needs of the service *Demonstrates reliability, motivation and commitment *Ability to travel to multiple sites
Desirable
*Experience of minute-taking *Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)