About this role
Job summary The Haematology Department has a vacancy for two part time Administrators based at Hemel General Hospital . Experienced and committed, you will provide an efficient and comprehensive administrative service to the Consultants (including locum doctors), Junior Doctor's, Clinical Nurse Specialist and multi-disciplinary teams. The post covers bookings and co-ordination of Haematology New appointments and general admin duties. The successful applicant will need to have a good general level of education, and possess the essential qualifications outlined in the attached Person Specification. This is an opportunity to work in a fascinating specialty with a friendly team.
Main duties of the job
This role is based at Hemel General Hospital . The successful candidates will act as a central point for the managing and scheduling of Haematology New appointments and general admin duties.
About us With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please [email protected] If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description Job responsibilities
To deal with telephone enquiries from GPs, patients, and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion.
To communicate highly sensitive information to patients / consultants. To ensure and maintain the efficient and effective administration for Haematology appointments and general clinic Cancelling and amending clinic lists following instruction from the Clinicians, Clinical Nurse Specialist and managers General admin duties Working alongside the bookings administrator
Person Specification
Education and qualifications Essential
Good level of education (e.g GCSE Level or equivalent). Previous experience in similar role.
Knowledge Essential
Computer literate Experience of Microsoft Office (to include Word, Excel and Outlook) Knowledge of NHS guidelines and systems Good understanding of the administrative functioning of the office Knowledge of national cancer targets. Knowledge of Cerner. Demonstrable knowledge of full range of administrative and organisational policies and procedures associated with this role
Desirable
Knowledge of speciality. Knowledge of managing referral systems such as; ERS
Experience Essential
Customer care experience Previous experience of working in a health care setting Experience working in a busy/fast paced environment
Desirable
Experience of working in a team. Experience of working unsupervised
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name West Hertfordshire Teaching Hospitals NHS Trust
Address Watford General Hospital
60 Vicarage Road
Watford
WD18 0HB
United Kingdom
Employer's website http://www.westhertshospitals.nhs.uk (Opens in a new tab)