About this role
To ensure hotel revenue is balanced, controlled, complete and accurately reported each day Perform spot audit on rooms periodically, checking against housekeeping report Complete any other projects, tasks or activities as assigned from time to time Reconcile taxes and service charged on revenue Split revenue in Opera as per agreed ratios (e.g. third party or packages, where ever not configured in the system) Prepare Food and Beverage Report, Daily Revenue Report Ensure rebate for the day is initiated and signed by Manager. Receive authorization for rebates per the Delegation of Authority (DOA) Scrutinize the rebates for reason ability and adherence to DOA Check total of all ledgers (guest/ city/ deposit/ package) to ensure all transactions for the prior day have been posted accurately In case of discrepancy, run Opera Imbalance Report which identifies ledger in which the item is stuck Generate No Show report to check that charges are levied and bills are raised to the guest by Front Desk Receive incentive sheet duly approved from Front Office along with back up for the up sells Receive signed copy of upgrade report from Front office and verify the data Check reservations against the original booking Requirements
Has experience in a Similar position at a 5 star resort Has Good communication and interpersonal skill Has excellent leadership skills Has the ability to multitask and meet deadlines Has related license, certificates and (or) diploma to support candidate's Qualification