About this role
Employee will be involved in processing medical bills received from providers based out of US. Transaction processing requires special knowledge of healthcare terminologies and/or reasoning mindset.
Good computer navigation skills, keyboarding skills
Proficient in MS Office
Understanding of P&C insurance, Claims Handling would be an advantage
Effectively balances quality, customer service and productivity standards
Sound knowledge of medical terminologies
Good decision making skills
Excellent problem solving & analytical skills
Good written communication skills Listening and comprehension skills
Questioning and Reasoning Skills
Customer Service focus and escalation handling skills
Ability to multitask, prioritize and manage daily work activities
Graduate from a reputable university