About this role
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
• Lead and manage a team of processors, Assistant Managers, and/or Team Leads • Conduct monthly performance reviews and execute quarterly/annual appraisals • Drive employee engagement, satisfaction, and retention through proactive strategies • Stay in touch with the Client at the Process Owner level on a daily basis to review progress • Champion process improvement initiatives using process excellence methodologies • Drive automation and transformation initiatives to enhance operational efficiency • Analyse data and dashboards to identify trends, gaps, and improvement opportunities • Handle regular cadence calls with onshore stakeholders to review process performance • Communicate with internal stakeholders to discuss process updates, escalations, and challenges • Coordinate with support functions (HR, Technology, Compliance) to ensure smooth operations • Ensure business compliance and adherence to internal controls across teams and processes • Ensure strict adherence to quality standards, internal controls and organization policies • Ensure that the quality of the transactions are in compliance with defined procedures and parameters • Meet defined SLAs for timeliness, accuracy and responsiveness
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
• Lead and manage a team of processors, Assistant Managers, and/or Team Leads • Conduct monthly performance reviews and execute quarterly/annual appraisals • Drive employee engagement, satisfaction, and retention through proactive strategies • Stay in touch with the Client at the Process Owner level on a daily basis to review progress • Champion process improvement initiatives using process excellence methodologies • Drive automation and transformation initiatives to enhance operational efficiency • Analyse data and dashboards to identify trends, gaps, and improvement opportunities • Handle regular cadence calls with onshore stakeholders to review process performance • Communicate with internal stakeholders to discuss process updates, escalations, and challenges • Coordinate with support functions (HR, Technology, Compliance) to ensure smooth operations • Ensure business compliance and adherence to internal controls across teams and processes • Ensure strict adherence to quality standards, internal controls and organization policies • Ensure that the quality of the transactions are in compliance with defined procedures and parameters • Meet defined SLAs for timeliness, accuracy and responsiveness
Any Commerce Graduation or Post Graduation in Min 8 to 10 years of Experience in Managing Accounts Payable function