About this role
As a Senior Developer, you will play a pivotal role in driving the technical design and development of cutting-edge Agentforce solutions. Your expertise will be instrumental in creating AI-powered virtual agents, enhancing real-time agent assistance, and revolutionizing field service automation. This role demands a deep understanding of Salesforce technologies, including Einstein AI, LWC, and Agentforce, to deliver innovative and scalable solutions.
• Lead the technical design and development of Agentforce solutions, including AI-powered virtual agents and real-time agent assist. • Architect scalable data models and optimize Apex and LWC performance for efficient and reliable systems. • Implement event-driven architectures using Platform Events and Change Data Capture for seamless data management. • Set up CI/CD pipelines to ensure efficient and automated development processes, utilizing tools like Gearset or Copado. • Conduct thorough peer code reviews to maintain high code quality and mentor junior developers for their growth. • Troubleshoot and resolve production issues related to conversation flows and integration errors, ensuring smooth operations. • Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. • Stay updated with the latest Salesforce technologies and industry trends to continuously enhance our solutions. • Document and communicate technical designs and decisions effectively to ensure a shared understanding within the team.
• 6+ years of extensive Salesforce development experience, with a proven track record of delivering complex projects. • Deep expertise in Agentforce/Einstein AI, including Einstein Intent and Entity, is mandatory for this role. • Proficiency in LWC and at least one successful Agentforce implementation in production is a key requirement. • Strong preference for Salesforce PDII or Application Architect certification, showcasing advanced Salesforce knowledge. • Excellent problem-solving and analytical skills to troubleshoot and resolve complex technical issues. • Strong leadership and mentoring abilities to guide and inspire junior developers. • Ability to work collaboratively with cross-functional teams and effectively communicate complex technical concepts. • A proactive and innovative mindset, always seeking to improve and enhance our Salesforce solutions. • Strong attention to detail and a commitment to delivering high-quality, reliable code.