About this role
At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities. Reporting directly to the Retail Manager, you will be responsible for overseeing the hands-on, day-to-day running and supervision of the on-site Café. You will be multi-skilled with the ability to lead your team, meet financial targets, adhere to company standards, as well as maintain a strong relationships with the clients.
• Establishing and sustaining productive relationships with key client contacts • Meeting financial and operational budgets • Coordination, setup, delivery and breakdown of function services as required • Ensuring high standards of food and beverage presentation • Managing staffing requirements and rosters • Ordering and replenishing stock
• Proven and successful background in retail sales • A focus on providing excellent customer service and a passion for great food! • Hands on strong coffee culture experience with Latte Art background, serving customers and maintaining site cleanliness • Ability to multi task and work in a fast paced, dynamic work environment • Leadership skills • Excellent communication and interpersonal skills • Impeccable grooming standards • Strong knowledge of food handling and hygiene principles • Computer literate