About this role
Key responsibilities: • Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow • Prepare specifications and documents for programmers. • Manage the set-up and configuration of systems • Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process • Provide documentation of all processes and training as needed • Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms • Perform design, implementation, and upgrades of information systems to meet the business and user
Qualifications & Experience: • A degree or diploma in information and system technology. • FTI or other formal business analyst training will be advantageous. • 3+ years relevant experience in a similar role with a solid understanding of computer software, user interaction models, information presentation, process adherence and hardware integration is required.
Skills & Knowledge: • SQL skills and a demonstrable understanding of relational database systems essential. • Good written and verbal communication skills. • Strong analytical skills.
Competencies: • Performing under pressure. • Analysing and forming opinions. • Cooperation. • Initiative. • Decisiveness. • Devotion to quality. • Planning. • Persuasiveness.