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Customer Sales Centre Consultant @ ooba

ZAOnsiteFull-timeJob reference CSC009
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About this role

The purpose of the role is to sell ooba's customer value proposition by hooking the prospect into a matching product opportunity and persuade home buyers to partner with ooba to secure their home finance.

  • Assess incoming leads from various channels
  • Contact prospective customers to offer ooba's product and assistance
  • Match ooba's products to customer's unique needs
  • Building strong ooba customer relations
  • Convert leads to opportunity
  • Convert opportunity to order
  • Customer retention
  • Grade 12/Matric
  • Experience within target-driven sales environment
  • Contact Centre experience
  • Home Loan experience (preferable)
  • Excellent sales and customer service skills, as well as strong track record in delivering them

Critical Competencies

  • Commercial drive
  • Client focus
  • Integrity
  • Listening Skills
  • Market Orientation
  • Persuasiveness
  • Results-orientated
  • Social Skills

Skills

SalesCustomer ServiceCall/Contact Centre experiencehome loan experienceCustomer retentionGrade 12

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