About this role
Our Short-Term Insurance Claims team requires the assistance of an administrator to administer the HOC policies.
• Capture of new business policies • Endorsements, Amendments • Post loss underwriting • Ensure existence of cover • Liaison with client on all aspects of claim • Notification to client of welcome pack and this to the client • Dealing with all client queries related to HOC • Liaison with Insurers and Brokerage Sales force to ensure correct policy administration • Bank confirmations
• Matric • STI experience essential
Required skills & competencies:
• Self motivated with a consistently positive approach • Dynamic individual who is able to multi-task • Flexible (adapts easily to change) • Ability to deal with staff on all levels • Ability to establish, build, maintain and manage sound interpersonal relationships on both a verbal and written level (both internally & externally) • Excellent organizational skills • Full computer literacy is essential (Excel, Word, Outlook, Windows, PowerPoint)
• Able to work well in a team and/or individually • Attention to detail and accuracy • Able to understand policy wordings and cover